DOB connects

a program of the Division of Banks

DOB connects is a program consisting of periodic webinars and webcasts covering regulatory developments and consumer-related topics for financial institutions and community organizations.  The program features state and federal experts and guest speakers discussing consumer protection, innovative initiatives, financial risk areas, community and economic development, and other statewide policy topics.  Some sessions allow for questions and comments.

Registration is free and open to the financial industry and non-profit organizations.

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Recently Added

• The Purchasing Power of People with Disability and Access to Financial Services: November 21, 2023
  • Presentation
  • A Hidden Market: The Purchasing Power of Working-Age Adults with Disabilities

Previous recordings

Previous DOB connects session recordings are uploaded within 2 business days.

Fintech:

• Fintech Series: MSB One Company One Exam and handout: December 16, 2021
• Fintech Series: MassChallenge Fintech Interview: November 12, 2020
• Fintech Series: FiVerity Interview: October 21, 2020
• CRA and Fintech: Could There Be a Connection?: August 8, 2019

Diversity, Equity, and Inclusion:

• The Purchasing Power of People with Disability and Access to Financial Services: November 21, 2023
  • Presentation
  • A Hidden Market: The Purchasing Power of Working-Age Adults with Disabilities
• Commemorating Hispanic Heritage Month - September 27, 2023
• In celebration of Asian Pacific Islander Heritage Month: Community and Economic Development Efforts Impacting Massachusetts and City of Boston's Asian Population - May 30, 2023
• Commemorating Black History Month: An Interview with Tanya Duncan, Executive Vice-President, Massachusetts Bankers Association - February 27, 2023
• Words to Action: A Commemorative Juneteenth Conversation on Housing Equity in the Commonwealth of Massachusetts and handout: June 30, 2021
• Where Diversity, Equity & Inclusion, Community Reinvestment and Technology Converge and Presentation Slides and Handouts: February 2, 2021
• A Call for Action: Playbooks of Two Inclusive Leaders: December 7, 2020
• How to Be a Successful Leader and Catalyst for Diversity: September 2, 2020
• Diversity, Equity and Inclusion:  A Priority for the Financial Industry and for Regulators: August 5, 2020

Compliance Strong:

• Overcoming Financial Barriers of Servicemembers, Veterans, and their Families: Compliance Considerations - March 14, 2023
• Fair Banking and Verifying Compliance with Regulation E: July 26, 2022
• 2022 Compliance Priorities: Concerns and Perspectives from the Financial Industry and handout: May 3, 2022
• Home Mortgage Disclosure Act Compliance - Top Regulatory Findings and Best Practices from State Examiners and handout: February 3, 2022
• Fair Lending Risk and COVID 19:  Strategies for Maintaining Fair Lending Compliance and Presentation Slides: July 1, 2020
• Compliance Strong COVID-19 Series: Cybersecurity Preparedness at Financial Institutions - During and After the Pandemic and Presentation Slides: June 4, 2020
• Compliance Strong COVID-19 Series: Staying Strong for Our Employees, Customers, and Community - Lessons from a Community Bank and Presentation Slides: May 19, 2020
• Compliance Strong COVID-19 Series: Small Business Credit and Fair Lending Guidance for Financial Institutions and Presentation Slides: April 23, 2020
• Compliance Strong Series COVID-19 Series: Mortgage Modifications (Perspectives and Considerations) and Presentation Slides: April 9, 2020
• Compliance Strong:  Responding to Needs of Consumers In the Midst of COVID-19, Presentation Slides and DOB E-Sign Guidance: March 24, 2020

Community and Economic Development:

• Developing Recruitment Partnerships Across the Commonwealth of Massachusetts and handout: August 11, 2021
• How Financial Literacy Enhances Community Reinvestment Efforts and Resources: May 25, 2021
• Financial Literacy and Community Reinvestment:  “Credit for Life” School Initiatives: March 30, 2021
• Generating Economic and Community Growth: November 6, 2019
• Possibilities in Gateway Communities: October 8, 2019
• Harnessing a Community Presence: September 24, 2019 
• Promoting Responsible & Sustainable Home Ownership: May 28, 2019 
• Basic Banking and CRA Connection: May 16, 2019

General:

• Cannabis and BSA: Banking Perspectives & Regulatory Considerations with Introductory Remarks by Regional Field Manager Denisse Reyes: June 15, 2022 
• Cybersecurity Awareness and Overview of Preventive Steps: Wednesday October 27, 2021
  • Cyber Security Awareness: Trends, Threats, and Practical Recommendations
  • Data Breach: Trends, Threats, and Preventative Steps
• Prevailing Through the Pandemic: Recommendations from a Massachusetts Community Bank and handout - Tuesday, September 28, 2021
• Reverse Mortgage Webcast, Presentation Slides, and DOB Reverse Mortgage COVID Counseling Guidance
• Debt Collection Practices: Perspectives and Highlights from the Massachusetts Division of Banks and Useful Resources: January 19, 2021
• Reflecting on the Past, Looking to the Future: February 25, 2020
• Preventing Online Fraud and Scams: December 16, 2019