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EEA and DPU Language Access Plans (LAPs)

Title VI of the Civil Rights Act of 1964 and Executive Order 615 and other laws, require that adequate language access be provided and that department agencies continue to promote equitable access to government services, activities, and programs. The LAPs were developed under the guidance of the Office of the Governor Maura T. Healey. The draft LAPs will be open for public comment through August 3, 2024.

Table of Contents

Draft EEA and DPU LAPs

Upcoming Public Listening Sessions

Session  Slides - English | Chinese Simplified| Chinese Traditional | Cape Verdean Creole | Haitian Creole | Portuguese | Spanish | Vietnamese

Listening Session 1: Virtual

July 2, 1:00– 2:00 pm

Interpretation will be provided in Spanish, Portuguese, Chinese, Haitian Creole, Vietnamese, Cape Verdean Creole, and American Sign Language (ASL). 

Listening Session 2: In-person

July 9, 6:00 – 8:00 pm, Bruce C Bolling Municipal Building, 2300 Washington Street, 6th Floor, Room 6-66, Roxbury, MA 02119. Click here to register.  

Interpretation will be provided in Spanish, Portuguese, Haitian Creole, and Cape Verdean Creole on July 9. 

Special accommodation: If you require any special accommodation to fully participate in the meeting via Zoom or in-person, please email ej.inquiries@mass.gov and identify the accommodations or assistance needed.

Reasonable accommodations for people with disabilities are available upon request. To submit a request for an accommodation please email eeadiversity@mass.gov or call 617-872-3270, an ADA Coordinator will receive your request. Please include a description of the request in as much detail as possible and a way we can contact you if we need more information. Please allow at least two weeks (14 days) advance notice. Last minute requests will be accepted but we may be unable to fulfill the request.

Submitting Public Comments on the draft EEA and DPU LAPs

We invite comments on the draft EEA and DPU Language Access Plans (LAPs) and welcome comments and suggestions on the questions below.

  • What are best practices to ensure that the EEA and DPU are providing language access through multilingual materials translated into the languages regularly spoken by residents and workers?
  • DPU seeks to provide meaningful language access by translating documents into the languages regularly spoken by residents and workers impacted by a proposal.  Should the Department define “languages regularly spoken” as “the top five languages spoken in the Commonwealth, and the top ten spoken within a particular service area” or “the languages spoken by at least five percent of the population in a particular service area” or another definition?  Please explain.
  • It can take more time for the DPU to translate documents into more languages rather than fewer languages.  Should the agency wait to post documents in its policy proceedings not affecting individual rights until all the translated documents can be posted at the same time or should the Department post documents at different times as the translations are complete?

LAP Survey Questions - English | LAP Survey Questions - Spanish | LAP Survey Questions - Portuguese | LAP Survey Questions - Simplified Chinese | LAP Survey Questions - Haitian Creole | LAP Survey Questions - Vietnamese | LAP Survey Questions - Traditional Chinese

If you require an additional language, please submit your request to ej.inquiries@mass.gov.

Comments on the draft EEA and DPU LAPs can be submitted through this portal or via email to ej.inquiries@mass.gov until August 3, 2024.

Comments can also be mailed to the address below (postmarked by August 3, 2024):

Executive Office of Energy and Environmental Affairs
100 Cambridge Street, Suite 900
Boston, MA 02114
Attn: Caroline Lemoine, Deputy Director of Environmental Justice

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