Locate a bank or credit union and their regulator

The Division of Banks regulates Massachusetts state-chartered banks and credit unions. Although a bank or credit union may be physically located in Massachusetts, the DOB may not be their regulator.

Banks

Federally regulated banks often use Federal, National, N.A. or FSB in their names. 

• Locate a Massachusetts state-chartered bank regulated by the Division
• Locate a National Bank Operating Subsidiary. Operating subsidiaries do business directly with consumers.
  • If your bank is not on one of the lists above, it is not regulated by the DOB and could be a federally regulated bank, another state-regulated financial institution, or other type of institution.  The links below can help you find the right regulator.
• Locate a federal or state-chartered bank insured by the Federal Deposit Insurance Corporation (FDIC)
• Search for Financial Institutions using the Federal Financial Institution Examination Council (FFIEC) Consumer Help Center

Additional Resources

FDIC Institution Directory: directory of financial institutions providing the primary regulator and other useful consumer information

Board of Governors of the Federal Reserve System

Conference of State Bank Supervisors (CSBS) Directory of State Banking Departments

Credit unions

Credit unions not using the word "Federal" as a part of its name, and not headquartered in Arkansas, Delaware, South Dakota, Wyoming or the District of Columbia, is likely a state-chartered credit union. The state supervisory authority where the credit union's main office is located will be the regulator.

The National Credit Union Administration (NCUA) supervises and insures federal credit unions and insures state-chartered credit unions.

Additional Resources

Locate a Massachusetts state-chartered credit union

Locate a federal or state-chartered credit union insured by NCUA

NCUA Credit Union Consumer Assistance Center

Massachusetts Credit Union Share Insurance Corporation