From September 15 through December 15, MassAbility will focus on completing service reevaluations for current Home Care participants, while working with our provider community to better understand workforce capacity and the ability to meet current and future service needs.
Providers continue to face challenges recruiting and retaining direct care workers, and recent changes to federal Temporary Protected Status (TPS) for Haitians have created additional pressure for the direct care workforce. Haitian workers represent an important part of this workforce in Massachusetts, which could lose approximately 2,000 direct care workers from these changes.
By assessing service demand, provider capacity, and available funding together, MassAbility can better plan for future needs and support the responsible delivery of high-quality, sustainable services.
I’m a current participant of Supported Living and/or Home Care. What does this reevaluation period mean for me?
- Your services will continue. Your MassAbility caseworker and provider will continue to work with you as usual.
- MassAbility will contact you regarding your service reevaluation. We ask that you please respond promptly to our outreach so we can complete your revaluation.
I’m seeking Supported Living and/or Home Care services. What does this mean for me?
- We understand that this may be difficult for people and families who want to begin Supported Living or Home Care services. We know these services are important and that many people are eager to receive support. We appreciate your patience and understanding while we complete reevaluations of our current participants.
- Please monitor the MassAbility website for updates as we prioritize reevaluations for current participants at this time.
I am Home Care provider. What does this mean for me?
- We want to better understand your current workforce capacity, the challenges you are experiencing, and your ability to meet future service needs. This information will help MassAbility work more effectively with providers to address service demand, strengthen workforce capacity, and continue delivering high-quality services to participants.
- MassAbility will contact providers regarding a workforce capacity assessment. We ask that you please respond to this outreach and share your experience with us.
Help at Home
Home Care
If you’re having trouble managing your daily tasks or meeting your nutritional needs, Home Care can help. Home Care partners you with a trained homemaker who can provide light cleaning, meal prep, medication pick-up, and other home services.
Home Modification Loans
Your home should be safe and accessible. Home Modification Loans provide you with the financial assistance you need to make it happen
Supported Living Programs
Through Supported Living, you’ll work with a trained case coordinator that will coach you as you manage your day to day needs of living independently.
Independent Living Centers, Housing, and Transportation
Independent Living Centers
Independent Living Centers help you live life on your own terms. Here, you can partner with peers, counselors, and advocates to tackle daily challenges, build your confidence, and become truly independent.
Available Accessible Housing
Available Accessible Housing matches you with quality, appropriate housing in Massachusetts.
Transportation
We provide you with a full range of transportation resources, from searchable databases to rideshare referrals, transit schedules, and route maps.
Brain Injury Services
Statewide Head Injury Program (SHIP)
If you have a traumatic brain or head injury, our Statewide Head Injury Program (SHIP) provides you the support and resources to empower your recovery.
Moving Forward Program
If you’re a MassHealth member and require facility-based care because of a brain injury, MassAbility’s Moving Forward Program puts together the services and assistive technologies to meet your needs. This program gives Massachusetts the ability to "waive" or set aside certain Medicaid (MassHealth) regulations, facilitating the return of individuals to the community with necessary assistance.
Brain Injury Resources
Whether you're an individual with a brain injury, a designated caregiver, or a healthcare professional, MassAbility's catalog of brain injury information and educational resources helps you stay informed.
Apply or Learn More about Services
At MassAbility, we aim to connect you with the tools and resources to thrive. That’s why we created MassAbility Connect, an online portal where you can determine program eligibility and apply for services. To help guide you through the application process, MassAbility staff members are available online or by phone.
Become a Community Based Service (CBS) Provider
Become a Provider for MassAbility
If you want to provide Home Accessibility Adaptations, Transitional Assistance, or Housing Search services for MassAbility, you must respond to the Request for Response (RFR) through COMMBUYS.
Become a Provider through UMass Chan Medical School
For all all other ABI/MFP Waiver services please reach out to UMass Chan Medical School at providernetwork@umassmed.edu.