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Provider Handbook: Mass.gov for Providers

This is part of the MassHealth Provider Handbook

Information for MassHealth Providers

MassHealth’s Information for MassHealth Providers page is dedicated to the provider community; it enables users to directly access the resources they need, whether they are applicants or currently enrolled providers. Both groups of providers can get notices, information, and self-service options by choosing either “New Provider (Not Enrolled)” or “Existing Provider (Enrolled).” 

Mass.gov landing page titled "Information for MassHealth Providers" with buttons that direct to different provider pages.

Provider Publications

Our Provider Publications web page offers access to important provider documents such as regulations, bulletins, manuals, forms, appendices, and transmittal letters, as well as other information that MassHealth-participating providers may need. 

MassHealth Provider Publications homepage with headings "Bulletins," "Forms," and "Guidelines for Medical Necessity Determination."

Get Email Alerts When Provider Publications are Posted on the Web

Sign up if you’d like to get email alerts when MassHealth issues provider bulletins and transmittal letters.

If you have questions, please contact MassHealth Customer Service at (800) 841-2900, TDD/TTY: 711, or email provider@masshealthquestions.com. Long-Term Services and Supports (LTSS) providers should contact the MassHealth LTSS Provider Service Center at (844) 368-5184 or email support@masshealthltss.com.

Provider Forms

Our Provider Forms web page lists provider forms alphabetically by provider type; it also has a section for forms used by multiple providers.

Mass.gov webpage directing providers to MassHealth forms by provider type.
Date published: July 29, 2022
Last updated: August 21, 2026

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