Online and telephone peer supports

Virtual and phone peer support services

Table of Contents

Massachusetts Behavioral Health Helpline

The Massachusetts Behavioral Health Help Line (BHHL) is here to connect you directly to clinical help, when and where you need it. Even if you’re not sure what kind of help or treatment you may need, we can help guide you.

Online and phone peer supports

Peer support workers are people who have been successful in the recovery process who help others experiencing similar situations. They are often free and open to anyone*. The Western Massachusetts Recovery Learning Community (RLC) has compiled a list of peer support groups, covering a wide range of topics, hosting sessions online and via phone:

*While most sessions are free and open to the public, it is strongly advised that you contact the organizer of the meeting you wish to attend to confirm.

Support for healthcare providers and frontline workers

The Emotional PPE Project: 

The Emotional PPE Project is a directory that provides contact information of volunteer mental health practitioners to healthcare workers whose mental health has been impacted by the COVID-19 crisis. All services and supports are free of charge.

Two types of services are offered by these mental health professionals:

  1. Scheduled individual therapy sessions
  2. Support groups held via group video (under development)

Visit The Emotional PPE Project


For The Frontlines:

For the Frontline, an initiative by the Crisis Text Line, provides 24/7 free crisis counseling to frontline workers to support individuals dealing with anxiety, stress, fear, isolation, or other difficult emotions.



An initiative of the Office of the Attorney General of Massachusetts, FrontlineMA provides a comprehensive directory of resources and supports for frontline workers and first responders. 

Visit FrontlineMA:

Additional Resources

Contact   for Online and telephone peer supports


24 hours a day, 7 days a week. All calls are free and confidential. Interpreter services are available in multiple languages.

Help Us Improve  with your feedback

Please do not include personal or contact information.