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Resources - Administration

The Resources page provides convenient access to additional references on related public health topics.

You can also download the complete Performance Standards (Excel). 

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Documents and Records

Learn more about this topic on Division of Public Records.

The Commonwealth of Massachusetts Municipal Records Retention Manual 

Document retention schedule. See Page 43 for information regarding local boards of health

A Guide to Massachusetts Public Records Law 

Guide to Massachusetts Public Records Law

Electronic Records Management Guidelines 

Electronic Records Management Guidelines

HIPAA and Medical Privacy

For more information, contact Massachusetts Association of Health Boards office@mahb.org or Massachusetts Trial Court Law Libraries masslawlib@gmail.com.

HIPAA, Local Boards of Health, and Sharing Information 

Massachusetts Association of Health Boards HIPAA guidance for educational purposes only

Massachusetts Law About Medical Privacy 

Medical Privacy Guidace

Public Meetings

For more information, contact Massachusetts Association of Health Boards office@mahb.org.

The Open Meeting Law 

Open Meeting Law requirements

Preventing Gas and Electric Shutoff

Find My Gas/Electric/Water Company Utility company search
Electric Company Contact Information

National Grid
Emergency/Outage: 1-800-465-1212  
Non-Emergency:1-800-322-3223

Eversource Energy                
Emergency/Outage: 800-592-2000
Non-Emergency: 800-592-2000 

Unitil 
Non-Emergency: 1-888-301-7700
Gas Company Contact Information

Berkshire Gas 
Emergency: 413-499-1680
Non-Emergency: 800-292-5012

Eversource Energy (EGMA) 
Emergency/Outage: 800-525-8222 
Non-Emergency: 800-688-6160

Eversource Energy (NSTAR Gas)
Emergency: 800-592-2000
Non-Emergency: 800-592-2000 

Liberty Utilities National Grid (Boston Gas) 
Emergency: 1-800-233-5325
Non-Emergency: 1-800-233-5325

Unitil (Fitchburg Gas & Electric) 
Non-Emergency: 1-888-301-7700
Contact information if service has been shut off or is about to be shut off  Department of Public Utilities directly at (617) 737-2836 or toll free at (877) 886-5066
Filing A Complaint Guidance to file a complaint with the Department of Public Utilities

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