For media inquires, please contact:
Matthew Kitsos, Deputy Chief of Staff & Director of Communications
p. 857-268-0598
e. Matthew.Kitsos2@mass.gov
Nicolas Ruggiero, Director of Digital Communications
p. 857-972-2172
e. Nicolas.Ruggiero2@mass.gov
If you need assistance with Unemployment Assistance, please call (617) 626-6800. The DUA call center is open 8:30 a.m.–4:30 p.m., Monday–Friday. Multilingual call agents are available. You may request a call back.
If you need assistance with Paid Family and Medical Leave, please call (833) 344-7365. The DFML call center is open 8:00 a.m.–4:30 p.m., Monday–Friday. Multilingual call agents are available.
If you need assistance with Workers' Compensation, please call (617) 727-4900.
Members of the media can submit a public records request by clicking here.