Massachusetts State Seal An official website of the Commonwealth of Massachusetts Here's how you know

Official websites use .mass.gov

A .mass.gov website belongs to an official government organization in Massachusetts.

Secure websites use HTTPS

A lock icon or https:// means you've safely connected to the official website. Share sensitive information only on official, secure websites.

Regulation

Regulation  940 CMR 38.00: Unfair and deceptive fees

Date: 03/14/2025
Organization: Office of the Attorney General
Regulatory Authority: MGL c. 93A, § 2
Official Version: Purchase the official print version

940 CMR 38.00 defines certain unfair and deceptive acts and practices and will require the clear and conspicuous disclosure of the total price of a product being advertised to consumers, including any fees, interest, charges, or other expenses necessary to complete a transaction. Also defines certain unfair and deceptive practices in automatically recurring charges and trial offers and requires clear and conspicuous disclosures concerning recurring charges, including all financial obligations a consumer may incur, and information on cancellation of those contracts.

Download a PDF copy of the regulation below.

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.
Feedback