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How to look for transportation options

Information to help seniors, people with disabilities, and others find a ride in Massachusetts.

Looking for a ride in Massachusetts? Transportation services for seniors, people with disabilities, veterans, commuters, and others may be available in your community.

***In light of the COVID-19 outbreak, many health care appointments are being rescheduled or switched to telehealth or telephone. Have you confirmed with your health care provider than an in-person visit is needed? Please consider rescheduling or discussing with your provider whether receiving care via telehealth or over the phone would be appropriate.***

Tools to find options

  1. Start with Ride Match, an online, searchable database of transportation options in Massachusetts.
  2. Looking for directions by bus or subway? Use Google Transit. Enter your starting place and where you want to go. Once you search, you can also specify what time you want to leave or arrive. You can also go to Google Maps just as you would for driving directions, but hit the train icon to get transit directions.

Ask a local expert

Local officials and organizations may be able to help you:

Statewide hotlines

  • Mass211 has information about transportation and other services statewide: call 2-1-1
  • MassOptions connects seniors and people with disabilities to services; call 1-844-422-6277
  • Regional Elder Services: call 1-800-AGE-INFO for information on regional senior services
  • INDEX: Call 1-800-642-0249 for information on services for people with disabilities in Massachusetts

Types of transportation services

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