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Information on COVID-19

On behalf of State 911 Department Executive Director Frank Pozniak, Communication to PSAPs.

The Executive Office of Public Safety and Security and the State 911 Department have just been advised that 911 dispatcher employees will have the opportunity to receive the COVID-19 vaccine in Phase I along with police, fire and EMS personnel.

To view the COVID-19 Update from our Department, please click here.

To view the COVID-19 Confidentiality Reminder from our Department, please click here.

To view the Department of Public Health Guidance Document on COVID-19, please click here.

To view the order of the Commissioner of Public Health Regarding the Sharing of Critical Information with First Responders, please click here.

To view an important message to our PSAPs pertaining to COVID-19 regarding the March 18, 2020 Department of Public Health Order, please click here.

To view an important message to our PSAPs regarding the telecommunicator certification requirements and other matters, please click here.

To view an important message to our PSAPs regarding the sharing of critical information with first responders, please click here.

To view an important message to our PSAPs regarding the in-house training program, sharing of critical information, the Workforce Tracker, and FEMA assistance, please click here. Below you will find the attachments explained in this message.

FEMA Public Assistance Program PSAP Information

Workforce Tracker Job Aid

To view an important message to our PSAPs regarding public safety priority testing, please click here. To view the letter from Tom Turco, Secretary of the Executive Office of Public Safety and Security, regarding the priority testing of public safety personnel, including PSAP personnel, please click here.

To view an important message to our PSAPs regarding a conference call with all PSAPs on Thursday, April 9, 2020 at 3 pm, please click here.

To view the call information for the Thursday April 9, 2020 3 PM meeting, please click here.

To view an important message to our PSAPs regarding public safety priority testing, please click here. To view the attachment discussed in the message, please click here.

To view an important message to our PSAPs regarding reverse call systems, please click here.

To view an important message to our PSAPs regarding the FY 2020 Support and Incentive Grant, and the sharing of critical information with first responders, please click here.

To view an important message to our PSAPs regarding Continuity of Operations Plan (COOP), please click here. To view a model COOP, please click here.

To view an important message to our PSAPs regarding the FY 2020 Training Grant, please click here.

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