Over the past year, MassHealth has received significant information stakeholder input regarding the current design on the MassHealth Personal Care Attendant (PCA) program, along with suggestions about how the program could be improved. In response to this feedback, MassHealth is considering several potential enhancements to the PCA Program.
MassHealth is committed to transparent, thoughtful and formal engagement with the PCA stakeholder community. To that end, MassHealth has convened a PCA Program Advisory Council to work with MassHealth as it explores potential enhancements to the PCA Program. In addition, MassHealth is holding public listening sessions that are open to all interested parties to hear feedback on the proposed enhancements to the PCA Program. MassHealth also intends to release a Request for Information (RFI) to solicit formal written input from all interest parties on an array of topics under consideration.
PCA Program Enhancement Advisory Council
A Notice of Opportunity was posted on COMMBUYS in July 2018 seeking applicants to participate a PCA Program Enhancements Advisory Council (PEAC) that will assist MassHealth in its efforts to enhance the PCA Program. MassHealth sought individuals with diverse professional and personal backgrounds and who have expertise in consumer direction, the values of independent living, and the MassHealth healthcare system to serve on the PCA PEAC. Fourteen public members were selected via the application process. MassHealth also reserved seats on the PCA PEAC for a representative of the PCA Quality Workforce Council (the “Council”) and 1199SEIU United Healthcare Workers East (the “PCA Union”).
The PCA PEAC will meet approximately every 3-6 weeks in the EOHHS offices at 1 Ashburton Place, Boston, MA, 02108, or another location in Boston.
Additional Resources
Public Listening Sessions
When: Oct 5, 2023 02:00 PM Eastern Time (US and Canada)
Topic: PCA Change to Weekly Hours Listening Session
Please click the link below to join the webinar:
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Webinar ID: 963 8506 6985
Passcode: 485249
International numbers available: https://zoom.us/u/ac3nya7oow
PCA Program Enhancements Public Listening Session – October 5, 20233 (PDF)
PPCA Program Enhancements Public Listening Session – October 5, 2023 (Word_
To ensure that all stakeholders can provide feedback regarding proposed enhancements to the PCA Program, MassHealth is holding public listening sessions. These listening sessions will be held approximately every 6 weeks at different locations across the state. A list of topics to be addressed at each session will be posted a week prior to the scheduled session. Stakeholders can also provide written feedback to PCAfeedback@MassMail.State.MA.US .
Public Listening Session: Personal Care Attendant (PCA) Program Enhancements
Friday, November 1, 2019 11:30am-1:30pm
Waltham Public Library, Lecture Hall
735 Main St, Waltham MA 02451
*Room capacity: 100; people will be seated on a first-come, first-served basis.
PCA Program Enhancements Public Listening Session – November 1, 2019 (PDF)
PCA Program Enhancements Public Listening Session – November 1, 2019 (DOCX)
Public Listening Session: Personal Care Attendant (PCA) Program Enhancements
Wednesday, July 24, 2019 1:30 – 3:30PM
New Bedford Public Library, Main Branch, 3rd Floor
613 Pleasant Street
New Bedford, MA 02740
*Room capacity: 150; people will be seated on a first-come, first-served basis.
PCA Program Enhancements Public Listening Session – July 24, 2019 (PDF)
PCA Program Enhancements Public Listening Session – July 24, 2019 (DOCX)
Public Listening Session: Personal Care Attendant (PCA) Program Enhancements
Thursday, May 30, 2019, 1:00 – 3:00PM
Lawrence Public Library, Sargent Auditorium
51 Lawrence Street
Lawrence, MA 01841
*Room capacity: 150 – people will be seated on a first-come, first-served basis.
PCA Program Enhancement Public Listening Session – May 30, 2019 (PDF)
PCA Program Enhancement Public Listening Session – May 30, 2019 (Word)
Public Listening Session: Personal Care Attendant (PCA) Program Enhancements
Wednesday, April 10, 2019, 10:00AM – 12:00PM
Pittsfield Public Library, Berkshire Athenaeum - Auditorium
One Wendell Avenue
Pittsfield, MA 01201
*Room capacity: 175; people will be seated on a first-come, first-served basis.
PCA Program Enhancement Public Listening Session – April 10, 2019 (PDF)
PCA Program Enhancement Public Listening Session – April 10, 2019 (Word)
Public Listening Session: Personal Care Attendant (PCA) Program Enhancements
Wednesday, April 10, 2019, 2:00 – 4:00PM
Springfield City Library, Mason Square Branch, Community Room
765 State Street
Springfield, MA 01109
PCA Program Enhancement Public Listening Session – April 10, 2019 (PDF)
PCA Program Enhancement Public Listening Session – April 10, 2019 (Word)
Public Listening Session: Personal Care Attendant (PCA) Program Enhancements
Thursday, February 28, 2019, 1:00 – 3:00PM
Worcester Public Library, The Saxe Room
3 Salem Square
Worcester, MA 01608
*Room capacity: 110 - people will be seated on a first-come, first-served basis.
PCA Public Presentation_02.28.2019 (PDF)
PCA Public Listening Session_2.28.2019 (Word)
Public Listening Session: Personal Care Attendant (PCA) Program Enhancements*
Tuesday, January 29, 2019, 1:00 – 3:00PM
Boston Public Library (Copley Plaza), Commonwealth Salon Room
700 Boylston Street
Boston, MA 02116
*Room capacity: 100 - people will be seated on a first-come, first-served basis.
PCA Program Enhancement Public Listening Session - Boston Public Library - 1.29.19 (PDF)
PCA Program Enhancement Public Listening Session - Boston Public Library - 1.29.19 (Word)