EOTSS Product and Service Catalog

Displaying 31 - 40 of 175

CIW – Open Database Connectivity (ODBC) Assistance

Request assistance with your ODBC connection and setup

Request via ServiceNow

Cloud Services

EOTSS leverages a variety of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) providers focused on meeting the IT needs of the Commonwealth.

Request via ServiceNow

Co-Location Hosting

EOTSS provides co-location services in centrally managed data centers in the Metro Boston and Western Massachusetts areas.

Request via ServiceNow

Configuration Management General Inquiry

Request various inquires to the Configuration Management team.

Request via ServiceNow

Contact Center Site Services

Set up a new call center, or add/change existing call center functionality.

Request via ServiceNow

Content Filtering Services

Protect your internet traffic and securely access the internet.

Request via ServiceNow

Contracts Management

Request contracting assistance from the EOTSS Contracts Management Office.

Request via ServiceNow

Create a SharePoint Site

SharePoint is primarily a document management and intranet platform. You can use it as a secure place to store, organize, share, and access information from any device - all you need is a web browser.

Request via ServiceNow

Create a Team

A Team is a collection of people, conversations, files, and tools—all in one place.

Request via ServiceNow

Customer Success Support

Manages the overall and ongoing business relationship with the customer through proactive, open, responsive, and collaborative account management.

Request via ServiceNow