The Automobile Damage Appraiser Licensing Board(ADALB), independent of the Division of Insurance, is responsible for the regulation of motor vehicle damage appraisers in Massachusetts. Four of five Board members are appointed by the Governor. The fifth member is appointed by the Commissioner of Insurance and serves as the Board's chair. The Board institutes and maintains standards for the conduct of motor vehicle damage appraisers. It conducts licensing examinations, processes applications and issues and renews licenses. Its members can suspend, cancel and revoke licenses following a hearing process that may result from complaints that are brought before the Board. The Board may also not renew licenses where allegations of misconduct exist. The Board sets licensing eligibility requirements, approves training programs and establishes license revocation guidelines.
All licensed motor vehicle damage appraisers should notify the Board of any change of address (home or business) within thirty (30) days of a change. Please contact the Division of Insurance in writing, phone or by e-mail. The office address is as follows:
The Division of Insurance
Auto Damage Appraisers Licensing Board
1000 Washington St, Suite 810 Boston, MA 02118-6200
Email Coretta Morpeau