This page, Welcome to the Boston Re-Employment Center (REC), is part of
This page, Welcome to the Boston Re-Employment Center (REC), is offered by

Welcome to the Boston Re-Employment Center (REC)

Learn about how the Boston Re-Employment Center can help you.

Boston Re-employment center logo

At the Boston Re-Employment Center, we can answer specific questions about your unemployment benefits and connect you to job search services. We are open Monday through Friday from 8:30 a.m. to 4:30 p.m. See below to learn about the services we offer and how to make an appointment to get help.

If you already have an appointment, here's what you need to know to get ready.

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Table of Contents

Services offered at the Re-Employment Center

The Boston Re-Employment Center offers many services to job seekers, including help with your claim, help with your UI Online account, and help connecting you to job search services.

Help with your claim

  • File a new claim or reopen a claim
  • Come in to drop off documents connected to your claim. You can turn in paperwork related to your DUA or PUA claims
  • Print paperwork for  unemployment benefits
  • Certify your work search every week after you file your claim.
  • Complete your questionnaire
  • Understand paperwork we sent you about your claim
  • Understand overpayments connected to your claim

Help with your UI Online account

  • Reset your password
  • Reset your PIN
  • Update your personal information. We can help you change your bank information and information about your family. We can also help you change your email address and mailing address.

New career opportunities

Services not offered at the Re-Employment Center

This Center does not provide services related to the issues below. Click on the links below for more help.

How to make an appointment

Visit mass.gov/RECappointment to make an appointment to visit the Boston Re-Employment Center.

The center is open Monday through Friday from 8:30 a.m. to 4:30 p.m.

Visit mass.gov/servicesnotavailableREC or call (877) 626-6800 for help with services the REC does not offer.

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