- This page, Watertown RMV Service Center , is offered by
- Massachusetts Registry of Motor Vehicles
Watertown RMV Service Center
Details
Overview
Permit/License/ID Related Transactions
If you need to complete an in-person permit (non-CDL), license, or ID transaction, you are required to make an appointment online. Select the Make an Appointment button at top of page.
When you make an appointment, you will receive an email when an appointment becomes available. The email will contain a personalized link to schedule your transaction. The link expires within 24 hours so check your email often.
The RMV offers appointments at (most) Service Centers Monday through Friday between 9:00 a.m. and 5:00 p.m. dedicated to customers over the age of 65 and people with disabilities. An appointment is required to conduct License or ID related transactions. Note that Registration-related transactions can be performed at an RMV Service Center without an appointment.
Customers who are at least 65 years of age or have a disability can call the RMV’s dedicated phone line at 857-368-8005 to schedule a license or ID appointment. This phone line e RMV’s Senior License Renewal Appointment Line warns customers that they will not be served if do not meet the above qualifications. You can also email the RMV for assistance at MassDOTRMVSeniors@dot.state.ma.us.
Registration Related Transactions
Transactions that CAN be performed at an RMV Service Center without an appointment:
• Register My Vehicle
• Transfer My Registration & Title From out of State
• Reinstate My Registration
• Transfer Vehicle to a Surviving Spouse
• Amend My Registration
• Confirm Identity for a Registration Renewal
• Apply for a replacement Massachusetts-assigned Vehicle Identification Number (VIN)
For registration related transactions that CANNOT be done at a Service Center, see list below in the Services section.
Customers are encouraged to continue to conduct RMV registration transactions by working through their insurance agents and auto dealers who are able to complete bulk transactions in-person through Business 2 Business (B2B) services.
• This location offers Business to Business (B2B) transactions.
If you need to complete an in-person permit (non-CDL), license, or ID transaction, you are required to make an appointment online. Select the Make an Appointment button at top of page.
When you make an appointment, you will receive an email when an appointment becomes available. The email will contain a personalized link to schedule your transaction. The link expires within 24 hours so check your email often.
The RMV offers appointments at (most) Service Centers Monday through Friday between 9:00 a.m. and 5:00 p.m. dedicated to customers over the age of 65 and people with disabilities. An appointment is required to conduct License or ID related transactions. Note that Registration-related transactions can be performed at an RMV Service Center without an appointment.
Customers who are at least 65 years of age or have a disability can call the RMV’s dedicated phone line at 857-368-8005 to schedule a license or ID appointment. This phone line e RMV’s Senior License Renewal Appointment Line warns customers that they will not be served if do not meet the above qualifications. You can also email the RMV for assistance at MassDOTRMVSeniors@dot.state.ma.us.
Registration Related Transactions
Transactions that CAN be performed at an RMV Service Center without an appointment:
• Register My Vehicle
• Transfer My Registration & Title From out of State
• Reinstate My Registration
• Transfer Vehicle to a Surviving Spouse
• Amend My Registration
• Confirm Identity for a Registration Renewal
• Apply for a replacement Massachusetts-assigned Vehicle Identification Number (VIN)
For registration related transactions that CANNOT be done at a Service Center, see list below in the Services section.
Customers are encouraged to continue to conduct RMV registration transactions by working through their insurance agents and auto dealers who are able to complete bulk transactions in-person through Business 2 Business (B2B) services.
• This location offers Business to Business (B2B) transactions.
Hours
Monday - Friday:
8:00 am-6:00 pm
Parking
The Watertown RMV Service Center offers on-site parking.
Facilities
The Watertown RMV Service Center is located in the Watertown Mall.
Services
- Certain learner’s permit, driver's license, and ID transactions by appointment
- Vehicle registration and title transactions
- Suspension payments
- Road tests scheduled between 8:00 am – 5:00 pm
Transactions that CANNOT be performed at an RMV Service Center:
| Title My Vehicle | This transaction can only be done by mailing your application to: RMV Attention: Title Department PO BOX 55885 Boston, MA 02205-5889 |
|---|---|
| Add/Remove a Lienholder on a Title | This transaction can only be done by mailing your application to: RMV Attention: Title Department PO BOX 55885 Boston, MA 02205-5889 |
| IRP - Register a New Vehicle | IRP transactions for new vehicles (or new to IRP) are only processed at Milford, Wilmington, and Springfield RMV Service Centers and do not require a reservation. |
| Pay My Vehicle Sales Tax | This transaction can only be done online on the Department of Revenue's (DOR) website. |
| Replace My Plate Return Receipt | This transaction can only be done by calling the Contact Center at 1-857-368-8000. |
| Cancel My Registration | This transaction can only be done online. |
| Extend My Temporary Plate | This transaction can only be done online (select Access My Profile). |
| Pay My License and Road Test Fees | This transaction can only be done online. |
| Renew My Registration | This transaction can only be done online or by mailing your registration renewal to: RMV Attention: Mail-In Registration Department PO Box 55891 Boston, MA 02205-5891 |
| Replace My Lost/Damaged Plate | This transaction can only be done online. |
| Replace My Registration | This transaction can only be done online or at a AAA office, if you are a member. |
| Replace My Title | This transaction can only be done online or by mailing your application to: RMV Attention: Title Department PO BOX 55885 Boston, MA 02205-5889 |
| Schedule and or Pay for a Salvage Inspection | This transaction can only be done online. |
| IRP – Renew My Apportioned Registration | IRP Renewals can be mailed to RMV, IRP Department 25 Newport Ave Ext Quincy, MA 02171 or follow the instructions in your IRP Renewal packet to obtain online access. |
| Apply for a Salvage/Owner Retained Title | This transaction can only be done by mailing your application to: RMV Attention: Title Department PO BOX 55889 Boston, MA 02205-5889 |
| Correct a Title | This transaction can only be done by mailing your application to: RMV Attention: Title Department PO BOX 55885 Boston, MA 02205-5889 |
B2B locations process bulk transactions for auto dealers and insurance agents, including new registration and titles, registration transfers and renewals, address changes, and cancellations. This B2B location will have a designated area for runners, agents, and dealers to drop off their work for processing and also a designated pick-up area.
- Daily drop hours are 10:00 a.m. until 3:00 p.m.
- Up to 100 items can be dropped with pick up the second business day, after 10 a.m.
- 100 and more items can be dropped with pick up on the 3rd full business day, after 10 a.m.
- Daily pick up hours are 10:00 a.m. – 3:00 p.m.
Accessibility
The Watertown RMV Service Center has accessible parking and is located near several local bus routes.
More info
Payment methods
Credit and debit cards, Apple Pay, Google Pay, and Samsung Pay, cash, check, and money orders accepted for all transactions.
Make checks payable to MassDOT.
