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Natural Gas Industry

Learn about gas companies, rates, competitive supply, and find annual financial returns.

Learn more about the natural gas market, view gas supply/GAF rates, gas energy efficiency, or file a complaint against a gas company, competitive supplier or retail agent.

What would you like to do?

Top tasks

View current gas supply/GAF rates  Contact your gas company  File a complaint involving a gas, electric, or water company 

All other tasks

Find which gas company serves your city or town  Find DPU filings and dockets in the File Room 

What you need to know

Competitive supply for natural gas  Gas company delivery rates & tariffs  What to do if you smell gas  Gas company annual financial returns  Information for gas competitive suppliers and retail agents  Gas emergency response plans 
See all 9 of Natural Gas Industry 

Contact Information

Address

Department of Public Utilities
One South Station, 5th Floor, Boston, MA 02110
Directions 

Phone

(617) 305-3545

Open M-F 9am- 5pm

Online

For questions related to your gas bill, visit the DPU Consumer Division page 
For non-billing gas inquiries Non-BillingGas.Inquiries@mass.gov
Learn more about this organization 

More Information

Related Services

Additional Resources

Energy efficiency opportunities for gas customers
Northeast Gas Association
EIA's natural gas pricing overview
ICF International Report: Lost and Unaccounted For Gas (PDF 954.96 KB)
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