Natural Gas Industry | Mass.gov

The Department of Public Utilities (DPU) regulates natural gas companies so that customers can get the most reliable service at the lowest possible cost. Here, you’ll find information on Massachusetts gas companies, cost of gas adjustment factor (GAF) rates, and gas competitive supply.

Top tasks for Natural Gas Industry

Find cost of gas adjustment factor (GAF) rates

Information on competitive supply for natural gas

All other tasks for Natural Gas Industry

Apply for a gas supplier or retail agent license

Renew a gas supplier or retail agent license

View list of gas suppliers and retail agents

Find DPU filings and dockets in the File Room

File a complaint involving a gas utility

GSEPs pursuant to 2014 Gas Leaks Act

See all 8

Which gas company serves you?

Contact information for gas companies

Natural gas regulation in Massachusetts

Gas company delivery rates & tariffs

Gas company annual financial returns

What to do if you smell gas

Contact Information

Address

Department of Public Utilities, 1 South Station, 5th floor, Boston, MA 02110

directions

Phone

Open M-F 8:45 am- 5:00 pm

Online

For questions related to your gas bill GasBilling.Inquiries@state.ma.us

For other gas inquiries Non-BillingGas.Inquiries@state.ma.us

Fax

(617) 478-2587

Want to save on your gas bill?

Northeast Gas Association

EIA's natural gas pricing overview

ICF International Report: Lost and Unaccounted For Gas (PDF 954.96 KB)

Image credits: Beacon Hill Cobblestone Street (Shutterstock)

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