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Natural Gas Industry

Learn about gas companies, rates, competitive supply, and find annual financial returns.

Learn more about the natural gas market, view gas supply/GAF rates, gas energy efficiency, or file a complaint against a gas company, competitive supplier or retail agent.

What would you like to do?

Top tasks

View current gas supply/GAF rates  Contact your gas company  File a complaint involving a gas, electric, or water company 

All other tasks

Find which gas company serves your city or town  Find DPU filings and dockets in the File Room  Learn about the investigation assessing the future of natural gas in Massachusetts 

What you need to know

Competitive supply for natural gas  Gas company delivery rates & tariffs  What to do if you smell gas  Gas company annual financial returns  Information for gas competitive suppliers and retail agents  Gas emergency response plans  Natural gas regulation in Massachusetts  GSEPs pursuant to 2014 Gas Leaks Act 
Energy efficiency opportunities for gas customers  Northeast Gas Association  EIA's natural gas pricing overview 
ICF International Report: Lost and Unaccounted For Gas (PDF 954.96 KB)

Contact Information

Address

Department of Public Utilities
One South Station, 5th Floor, Boston, MA 02110
Directions 

Phone

(617) 305-3545

Open M-F 9am- 5pm

Online

For questions related to your gas bill, visit the DPU Consumer Division page 
For non-billing gas inquiries Non-BillingGas.Inquiries@mass.gov
Learn more about this organization 

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