offered by
Gas Division
related to
Electric & Natural Gas Industry

Natural Gas Industry

Learn about gas companies, rates, competitive supply, and annual financial returns.

The Department of Public Utilities (DPU) regulates natural gas companies so that customers can get the most reliable service at the lowest possible cost. Here, you’ll find information on Massachusetts gas companies, cost of gas adjustment factor (GAF) rates, and gas competitive supply.

What would you like to do?

Top tasks

Find cost of gas adjustment factor (GAF) rates 
Information on competitive supply for natural gas 

All other tasks

Apply for a gas supplier or retail agent license 
Renew a gas supplier or retail agent license 
View list of gas suppliers and retail agents 
Find DPU filings and dockets in the File Room 
File a complaint involving a gas utility 
GSEPs pursuant to 2014 Gas Leaks Act 
See all 8 of What would you like to do? 

What you need to know

Which gas company serves you? 
Contact information for gas companies 
Gas company delivery rates & tariffs 
Gas company annual financial returns 
What to do if you smell gas 
Gas emergency response plans 
See all 7 of What you need to know 

Contact Information

Address

Department of Public Utilities
One South Station, 5th Floor, Boston, MA 02110
directions 

Phone

(617) 305-3545

Open M-F 9am- 5pm

Online

For questions related to your gas bill GasBilling.Inquiries@mass.gov
For other gas inquiries Non-BillingGas.Inquiries@mass.gov
Learn more about this organization 

Related Services

Additional Resources

Want to save on your gas bill?
Northeast Gas Association
EIA's natural gas pricing overview
ICF International Report: Lost and Unaccounted For Gas (PDF 954.96 KB)
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