Awards for Public Water Systems

Capacity Development

Capacity Development: Asset Management

  • 2010 PWS Capital Improvement Plan pdf format of 2010 PWS Capital Improvement Plan
doc format of 2010 PWS Capital Improvement Plan file size 1MB

    The capital improvement planning (CIP) document can be utilized to identify and document capital projects for a public water system. It is designed to provoke a thought process for capital needs for the water works system that may not be apparent from existing engineering or evaluative documents. August 2010

  • US EPA: Asset Management: A Best Practices Guide

    This US EPA guide will help you understand what asset management means, the benefits of asset management, best practices in asset management and how to implement an asset management plan.

  • Asset Management: Building Your Water System's Capacity doc format of Asset Management: Building Your Water System's Capacity

    A description of asset management, with tools, benefits, and advice for public water systems. April 2011.

  • Asset Management Worksheet pdf format of Asset Management Worksheet
xls format of Asset Management Worksheet (MS Excel)

    This worksheet is a simplified asset management tool for small systems. It will provide assistance for PWS under 500 individuals. December 2011.

  • US EPA: Check Up Program for Small Systems (CUPPS)

    From the US EPA, CUPSS is a free, easy-to-use, asset management tool for small drinking water and wastewater utilities. It provides a simple, comprehensive approach to implementing an asset management program and developing effective asset management plans.

  • US EPA: Asset Management and Preventive Maintenance

    Resources from US EPA, including Simple Asset Inventory for Very Small Systems (publication #816-K-03-002), a tool for systems serving fewer than 500 individuals, and Asset Management: A Handbook for Small Water Systems (publication #816-R-03-016) for systems serving between 500 and 3,000 individuals.

  • US EPA: Infrastructure Needs Survey & Assessment

    Every four years, EPA conducts a survey of the anticipated costs of water utilities' investments in drinking water infrastructure and reports the results to Congress. The most recent report was published in March 2009.

  • "Liquid Assets: The Story of Our Water Infrastructure"

    This web presentation, created by Pennsylvania State University, combines a ninety-minute documentary with a community toolkit for facilitating local involvement. "Liquid Assets" explores the history, engineering, and political and economic challenges of our water infrastructure, and engages communities in local discussion about public water and wastewater issues.

Certificate of Registration

Certified Operators

Consecutive Water Systems

Consumer Confidence Reports

Cross Connections

Emergency Response: Bulk Water

Emergency Response: Guidance Materials

Emergency Response: Mutual Aid

Emergency Response: Planning & Reporting Requirements

Emergency Response: EPA Updates

  • US EPA: Response Protocol Toolbox

    Guidance documents and other informative resources to support drinking water and wastewater utility preparedness, response and recovery.

  • US EPA: Water Security

    Information from US EPA on improving the security of drinking water and wastewater infrastructure.

  • Emergency/Incident Planning, Response, and Recovery

    From the US EPA, "Flood Resilience: A Basic Guide for Water and Wastewater" outlines a four-step process to assess resiliency in the event of flooding. September 2014.

  • US EPA Vulnerability Self Assessment Tool (VSAT)

    A computer-based tool to assist water and wastewater utilities of all sizes with determining vulnerabilities to both man-made and natural hazards and with evaluating potential improvements to enhance their security and resiliency. Training information for the tool is also available. 

  • US EPA Water Health and Economic Analysis Tool (WHEAT)

    A tool to assist water utility owners and operators in quantifying the risk factors for various threat scenarios.

  • US EPA Water Laboratory Alliance (WLA) Water Contaminant Information Tool (WCIT) Training

    The Water Contaminant Information Tool is a secure on-line database with comprehensive information about chemical, biological and radiochemical contaminants of concern for the water sector. This online training course is designed to introduce new users to WCIT as well as providing a refresher course for current users. Seven one-hour sessions are scheduled from November 2014 through February 2015.

  • US EPA Water Laboratory Alliance Training Center

    This tabletop exercise webcast will help your utility strengthen its laboratory emergency preparedness. In the incident scenario "The Perfect Storm, Ice Cold," participants will engage with utilities and others to discuss best practices for responding to the incident. This training module is scheduled once a month between November 2014 and April 2015.

  • US EPA Public Service Announcement: "Your Water, Your Community"

    This public service announcement can be used by drinking water and wastewater utilities across the nation to raise awareness.

Enforcement Forms - NEW: Compliance Schedule Approval

Financial Assistance

Ground Water Rule

New System Development

New Technologies

Operator Safety

Permits & Forms

  • Drinking Water Forms

    Permit applications and reporting forms for operator certification, consumer confidence reports, emergency response, the Ground Water Rule, and other MassDEP Drinking Water programs.

  • eDEP Online Filing

    PLEASE NOTE: Jan 2014: Adobe Reader ver. 11.0.0.6 in both Internet Explorer AND Firefox does NOT work in eDEP.

    eDEP is a secure site for submitting environmental permits, transmittals, certifications, and reports electronically to MassDEP. With eDEP, you can fill out your forms online, save your work, return to it later, submit your forms online, submit over-the-counter payments for some forms, "sign" your submittals, and print out receipts of your transactions.

  • Transmittal Form & Number for Permit Application & Payment

    A transmittal form and unique transmittal number are required for each permit application. Get your transmittal form and number here.

Public Health Orders (Boil Orders, Do Not Drink, Do Not Use)

Public Notification

Public Notification Requirements and Templates

Recent Mailings

  • Letter of Notification to LT2 Schedule 1 Systems pdf format of Letter of Notification to LT2 Schedule 1 Systems
docx format of Letter of Notification to LT2 Schedule 1 Systems

    Letter of notification to LT2 Schedule 1 Systems reminding them to start monitoring source water for Cryptosporidium, E.Coli, and Turbidity. December 9, 2014.

  • AutoDialer Registration and Survey docx format of AutoDialer Registration and Survey
pdf format of AutoDialer Registration and Survey

    Letter, registration form, and survey for the autodialer notifications.  The Auto Dialer is a communication tool funded by the US EPA.  Its use is intended to assist the Drinking Water Program and public water suppliers with compliance support for Safe Drinking Water Act programs. (August 2014)

  • PWS Legal Responsible Party docx format of PWS Legal Responsible Party
pdf format of PWS Legal Responsible Party

    Letter to PWS requesting confirmation of legal responsible party (January 2014).

  • 2013 Annual Statistical Report Ready for Filing docx format of 2013 Annual Statistical Report Ready for Filing
pdf format of 2013 Annual Statistical Report Ready for Filing

    Letter announcing availability of 2013 Annual Statistical Report (eASR).  The 2013 Annual Statistical Report was due on March 31, 2014.

  • Lead Reduction Act Capacity Survey doc format of Lead Reduction Act Capacity Survey
pdf format of Lead Reduction Act Capacity Survey

    Survey to determine the capacity of Community Public Water Systems to comply with the Lead Reduction Act. Responses were due to MassDEP by December 31, 2013.

Drinking Water Regulations & Standards

Drinking Water Guidance

Drinking Water Policies (Table of Contents & Policies 87-04 to 89-01)

Drinking Water Policies (Policies 89-04 to 98-01)

Drinking Water Policies (Policies 03-1 to 11-01)

Safe Drinking Water Act Assessment

Sanitary Surveys

Small Systems

Small Systems Links

  • Funding for Small Drinking Water Infrastructures

    For information about infrastructure financing visit MassDEP SRF Loan Program.  In addition to our SRF program, USDA has many ways of assisting small systems. Visit their web site or call the USDA RD offices in Hadley (413-585-1000, Len Shuzdak), Wareham (508-295-5151 ext.3, Ron Koontz), Holden (508-829-4477 ext.124, Steven Bonavita) or Amherst (413-253-4303, Daniel Beaudette or James Fritz III).  Or call MassDEP representatives Michael Maynard @ 508-767-2735 or Margaret Finn @ 617-292-5746.

  • In the Main - A technical assistance newsletter for Public Water Suppliers

    A technical assistance newsletter for Public Water Suppliers

  • US EPA: Small Public Water Systems and Capacity Development

    Resources for system owners and operators, public agencies, technical-assistance providers, and consumers to learn about drinking water safety.

  • Rural Community Assistance Partnership

    Provides technical, training, educational and financial assistance for rural communities. Materials available include a guide on setting rates and a guide for financial management of small water utilities.

  • SmallWaterSupply.org

    Supporting water and wastewater operators with comprehensive resources and information in one easy-to-use place.

  • US EPA: Technical Assistance Center Network (TACNET)

    A network of programs providing training and other resources for small systems to protect public health, improve system sustainability, and enhance compliance.

  • The Water We Drink: Small Community Outreach Campaign

    Free articles and educational resources about maintaining safe, sustainable, and secure water supplies in small and rural communities.

Surface Water Treatment Rule & Ground Water Under the Influence

Technical Assistance

Technical Tools

  • Nitrogen Loading Computer Model

    Tool to assess how land use development decisions impact water quality at the well in a MassDEP-approved Zone II (hydrogeologically defined recharge area to the well). This model is also useful for complying with Groundwater Source Approval Regulations, 310 CMR 22.21, and the State Environmental Code, Title 5, 310 CMR 15.216, in determining flexibility of septic system density requirements within water supply areas.

  • USGS Hydrogeologic Information Matrix pdf format of USGS Hydrogeologic Information Matrix
doc format of USGS Hydrogeologic Information Matrix file size 1MB

    Hydrogeologic Information Matrix has current information on the geology and hydrology of Massachusetts. Contains bedrock and surficial geology information, unconsolidated materials drainage, hydrologic data, groundwater availability and quality, and related reports. Updated February 2013.

  • US EPA Long Term 1 Enhanced Surface Water Treatment Rule eProfiler Brochure pdf format of LT1 Enhanced SWTR eProfiler Brochure

    Describes EPA's web-based calculator for log inactivations.

  • LT1 eProfiler

    A web-based tool developed by EPA to help systems develop a disinfection profile and benchmark as required by Long Term 1 Enhanced Surface Water Treatment Rule.  This program will automatically calculate the log inactivation achieved by a facility and the disinfection benchmark for both Giardia lamblia viruses.

  • Underwriter's Laboratory (UL) Product Directories

    Searchable database of UL-certified products. Use this database to verify a UL listing or classification, product use, or safety standard.

Training

Total Coliform Rule

Underground Injection Control

  • UIC Program - Main Web Page
    UIC Registration instructions and forms may be obtained from this web page.  In addition, there are two guidance documents specific to public water systems listed as the second and sixth document  under the “Guidance” section of the main UIC web page.

Vending Machines

Water Conservation & Management

  • Municipal Water Use Restrictions

    Seasonal listing of municipal outdoor-water-use restrictions. Non-essential outdoor water use restrictions must be implemented when certain conditions are met between May 1st and September 30th.

  • Water Conservation

    Water conservation tips and seasonal municipal water restrictions.

  • Water Management Act Program

    Regulating the quantity of water withdrawn from Massachusetts water supplies to ensure adequate supplies for current and future needs.