EOTSS Product and Service Catalog: Access Management

Displaying 1 - 10 of 26

Access Request for User Data  

Request temporary delegate access to another user's mailbox, calendar, or OneDrive.

Request via ServiceNow 

Active Directory  

Request Active Directory account management.

Request via ServiceNow 

Add/Remove Designated Provisioning Coordinator (DPC)  

Use this request item to add or remove a user as a Designated Provisioning Coordinator (DPC).

Request via ServiceNow 

Disable Access  

Disable a user’s access to agency systems, networks and applications.

Request via ServiceNow 

Distribution Lists  

Request for Distribution List (DL) management.

Request via ServiceNow 

General Accounts Management Request/Inquiry  

Request for an account service not listed in the Service Catalog.

Request via ServiceNow 

Identity and Access Management (IAM)  

Request application integration with the Commonwealth's Identity Service platforms that support internal and external users

Request via ServiceNow 

ITL-Request or Modify ITL Users and Groups  

Use this request item to request or modify ITL users and groups.

Request via ServiceNow