Contact Info - Where to Submit Your DMH Application
Not sure which office covers your town? Find it here. Contact your office using the contact information below with questions about the DMH application process. Submit applications using DMH Secure Email.
Office | Mailing Address | Phone Number | Fax Number | E-mail Address |
---|---|---|---|---|
Boston | 85 East Newton Street Boston, MA 02118 | (617) 626-9200 | (617) 626-9216 | MBA.serviceauthapplications@mass.gov |
Brockton | 165 Quincy Street, Brockton, MA 02302 | (508) 897-2000 | (508) 897-2047 | SEA.serviceauthapplications@mass.gov |
Northampton | 1 Prince Street Northampton, MA 01060 | (413) 587-6200 | (413) 587-6240 | WMA.serviceauthapplications@mass.gov |
Tewksbury | P.O. Box 387 Tewksbury, MA 01876-0387 | (978) 863-5000 | (978) 863-5091 | Under 18: NEA.CYFServiceAuthRequest@mass.gov 18 & Older: NEA.serviceauthapplications@mass.gov |
Worcester | 361 Plantation Street Worcester, MA 01605 | (774) 420-3140 | (774) 420-3165 | CMA.serviceauthapplications@mass.gov |
Fillable Application for DMH Services - can be submitted electronically
This fillable application can be completed and submitted via email without printing or scanning. Email the completed application and related forms to the office covering your town on the table above.
Please note: In order to complete this process, hand-signed authorization(s) to release information will be needed to receive information from the applicant's healthcare/education providers. DMH can provide assistance to individuals unable to print, sign, and scan hand-signed Releases of Information.
Submit this application using DMH Secure Email
Printable applications for DMH Services
These applications can be printed, completed, scanned, and emailed or faxed office covering your town on the table above.
- Application for DMH Mental Health Services (English)
- (Fillable PDF) Authorization for Release of Information - Two Way
- Application for DMH Mental Health Services (Español)
- Application for DMH Mental Health Services (Portuguese)
- Application for DMH Mental Health Services (Cape Verdean Creole)
- Application for DMH Mental Health Services (Chinese- Traditional)
- Application for DMH Mental Health Services (Chinese- Simplified)
- Application for DMH Mental Health Services (French)
- Application for DMH Mental Health Services (Vietnamese)
- Application for DMH Mental Health Services (Khmer)
- Application for DMH Mental Health Services (Russian)
- Application for DMH Mental Health Services (Haitian Creole)
- Application for DMH Mental Health Services (Arabic)
Eligibility Information
Most mental health services, including medication and therapy are provided through health insurance – MassHealth (Medicaid), the Massachusetts Health Connector (health insurance marketplace) or through private insurance (employer-based). The Department of Mental Health (DMH) has a specialized role in the healthcare delivery system. DMH provides supplemental services for people with the most serious needs. These services are beyond those supplied through health insurance and require approval by DMH. Learn more about DMH eligibility.
Massachusetts Behavioral Health Help Line
Contact for Applications for DMH Services
Online
Phone
Available Monday through Friday 8:30am-5pm
This voicemail box is checked regularly Monday through Friday. Calls are returned within 48 hours.
Call or Text 24/7