MyMassGov Help Center Resources

Search for instructions, applications on MyMassGov, support information, and more.
Decorative book with a question mark

Displaying 1 - 10 of 24

Add a phone number in your MyMassGov account multifactor authentication (MFA) settings

After you've set up an authenticator app, you can log in and add a phone number to your MyMassGov account.

Log in to MyMassGov MyMassGov Help Center

Change or remove the multifactor authentication (MFA) app for your MyMassGov account

After you've set up MFA app, you can log in to your MyMassGov account to change or remove it.

Log in to MyMassGov MyMassGov Help Center

Change or remove the phone number in your MyMassGov account

You can log in to your MyMassGov account to change or remove a phone number.

Log in to MyMassGov MyMassGov Help Center

Change the email address in your MyMassGov account

Instructions on how to change your email address in your MyMassGov account.

Log in to MyMassGov MyMassGov Help Center

Change the name in your MyMassGov account

Instructions on how to change your name in your MyMassGov account.

Log in to MyMassGov MyMassGov Help Center

Change the password for your MyMassGov account

Instructions on how to change the password for your MyMassGov account.

Log in to MyMassGov MyMassGov Help Center

Change the personal information in your MyMassGov account

Instructions on how to change the personal information in your MyMassGov account.

Log in to MyMassGov MyMassGov Help Center

Complete document verification for MyMassGov

When you use MyMassGov to access state services and benefits, you may be asked to submit documents as part of the identification verification process. Learn how to complete document verification.

Identity verification for MyMassGov How to complete Document Verification in MyMassGov (video)

Complete identity verification for MyMassGov

Some state services may require you to verify your identity. Learn how to complete the identity verification process.

Identity verification for MyMassGov How to complete Identity Verification in MyMassGov (video)

Get a free email address

To register for a MyMassGov account, you’ll need an email address. Find directions to get one for free.

MyMassGov Help Center How to get a free email address (video)