Instructions on how to change your email address in your MyMassGov account.
- This page, Change the email address in your MyMassGov account, is offered by
- MyMassGov
Change the email address in your MyMassGov account
The Details
What you need
Follow these steps if you want to update the email address in your MyMassGov account (for example, if you've gotten a new email address you prefer to use).
You will need access to the new email address, as well as either the authenticator app or phone number used for your multifactor authentication (MFA).
If you already have an account with a service that uses MyMassGov, follow these instructions for how to set up a MyMassGov personal account, or business account, using that.
How to change
- Go to Account Information.
- Select the "Edit" button next to your email address.
- You may need to enter a verification code to edit your account settings.
- Enter the email address you want to use for your account.
- Select "Send Verification Code." You will receive an email with a code at the new email address.
- Enter this code into the "Verification Code" field on the MyMassGov page.
- Select "Verify."
- A confirmation will load on the "Account Settings" screen when your change has been successfully completed.
- You’ll receive an email confirming that the email address in your account has been updated.
Next steps
Update your email in other services
MyMassGov doesn’t automatically update other applications you may use. You will need to log in to other applications through MyMassGov to update your personal information such as a phone number, email address, or street address.