DOR Tax Appeals | Mass.gov

offered by

Massachusetts Department of Revenue

related to

Tax Enforcement

The Office of Appeals mission is to resolve disputes in an informal, quick and consistent manner, and to make determinations as to the correct amount of tax at issue. Sometimes, the answer to how a tax dispute should be decided is not always clear. In these situations, the Office of Appeals has the authority to settle tax disputes by accepting less than the full amount of tax in dispute. The Department of Revenue will consider settling a dispute if it is in the best interests of the Commonwealth to accept a lesser amount of tax.

An overview of the appeals process

Guide to the Department of Revenue: Your Taxpayer Bill of Rights

Understanding penalties and interest

Offers in Final Settlement

Appeals terms, forms, and legal documentation

Office of the Taxpayer Advocate

Contact Information

Phone

Tax Department (617) 887-6367

Toll-free in Massachusetts (800) 392-6089

8:30 a.m.–4:00 p.m., Monday through Friday

Online

Contact Us Email your questions, comments and suggestions.

MassTaxConnect Log in to file and pay taxes.

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Filing an Appeal with the Appellate Tax Board

Amend your tax return or request an abatement of tax

DOR tax forms and instructions

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