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Department of Family and Medical Leave (DFML)

The Department of Family and Medical Leave oversees the Commonwealth’s Paid Family and Medical Leave (PFML) program. This program provides temporary income replacement to eligible workers who are welcoming a new child into their family, are struck by a serious illness or injury, need to take care of an ill or ailing relative, and for certain military considerations.

New Informational Resource for Employers

DFML has released a new information sheet for employers. The PFML Intermittent Leave Reference for Massachusetts Employers explains how intermittent PFML works and answers frequently asked questions about this type of leave.

Download The PFML Intermittent Leave Reference for Massachusetts Employers

IRS issues extension of PFML tax ruling

Please be advised that DFML will delay its implementation of certain portions of the tax withholding and reporting requirements outlined in IRS Revenue Ruling 2025-4 due to new guidance issued by the IRS. On December 19, 2025, the Internal Revenue Service (IRS) issued IRS Notice 2026-6 which extends the implementation transition period provided to state paid family and medical leave programs and employers for an additional year.

Learn more about how this impacts employers in Massachusetts 
Apply for PFML 
Employee toolkit 
How PFML is different than FMLA 
Calculate your PFML benefits 
PFML Overview & Benefits 

What would you like to do?

Learn About PFML for Employees  Learn About PFML for Employers  Learn About PFML for Health Care Providers  Insurance carriers' guide to PFML  Create an employee account or log in  Create an employer account or log in 

Contact Us

Online

Create an account or log in
Join our mailing list
MassTaxConnect
Report Employer PFML Notification Failure
Media Requests

Phone

Get answers to your questions in English, Español, and Português. Interpretation services for up to 240+ languages are also available. (833) 344-7365

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 4:30 p.m.

Fraud Reporting Hotline: (857) 366-7201

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 4:30 p.m.

Intermittent Leave Hours Reporting Line: 857-972-9256

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 4:30 p.m.

For questions about contributions and exemptions: (617) 466-3950

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

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