Apply for a gas supplier or retail agent license

Gas suppliers and retail agents should mail a complete paper application (the DPU will not review incomplete applications or gas supplier applications that do not provide documentation that the applicant is an approved shipper on the upstream pipelines)

Gas suppliers and retail agents must also email an electronic copy of the application to:

1. dpu.gassupply@mass.gov, and
2. mark.marini@mass.gov

If you are requesting that some information in the application be kept confidential, you must also provide:

1. a motion for protective treatment
2. an unredacted copy of the materials for which protection is sought (with each page marked confidential)
3. a redacted (or public) copy of the materials

Gas suppliers and retail agents should pay the $100 application fee using Catalis' online payment system.

1. What is the difference between a gas supplier and a retail agent? 
   • The Department defines a gas supplier as an entity licensed to sell natural gas and related services to retail customers.  220 CMR 14.02.  A gas supplier holds a title to the natural gas at city gate deliveries.
   • The Department defines a retail agent as an entity licensed to facilitate or otherwise arrange for the purchase and sale of natural gas and related services to customers.  220 CMR 14.02.  A retail agent acts as a conduit between gas suppliers and customers.
2. Is a gas supplier or retail agent license applicant allowed to provide services to customers while its application is pending with the DPU?
   • No.  In order to provide services to customers in Massachusetts, you must first be licensed by the DPU.
3. How can I see applications that gas suppliers or retail agents have submitted to the DPU?
   • As of July 1, 2020 supplier and retail agent applications are available on the file room.  If you want a copy of a supplier or retail agent's application prior to July 1, 2020 you will need to submit a record request.