Apply for a gas supplier or retail agent license
DPU Gas Division
Open M-F 8:45 am- 5:00 pm
What you need
Gas suppliers and retail agents should mail:
- a complete application (the DPU will not review incomplete applications or gas supplier applications that do not provide documentation that the Applicant is an approved shipper on the upstream pipelines)
- a $100 check made out to the Department of Public Utilities (we cannot accept other forms of payment)
- an additional paper copy of the application
- an electronic copy of the application on CD-ROM or USB key
If you are requesting that some information in the application be kept confidential, you must also provide:
- a motion for protective treatment
- an unredacted copy of the materials for which protection is sought (with each page marked confidential)
- a redacted (or public) copy of the materials
|Gas supplier and retail agent application for new applicants||$100||per license application|
How to apply
Download the applicable form below and mail all of the information to:
Department of Public Utilities
c/o Mark D. Marini, Secretary
One South Station, 5th Floor
Boston, MA 02110
After reviewing your application, we will contact the regulatory contact listed on the application by phone or email to clarify any statements and ask questions. The Department has 20 business days after the submission of a completed application to approve or deny the application. 220 CMR 14.02(2)(d).
If the DPU approves your new license application, we will notify the regulatory contact listed on the application by mail with the approval letter.
If the DPU denies your license application, we will notify the regulatory contact listed on the application by mail.
After receiving a license, gas suppliers and retail agents must:
- What is the difference between a gas supplier and a retail agent?
- The Department defines a gas supplier as an entity licensed to sell natural gas and related services to retail customers. 220 CMR 14.02. A gas supplier holds a title to the natural gas at city gate deliveries.
- The Department defines a retail agent as an entity licensed to facilitate or otherwise arrange for the purchase and sale of natural gas and related services to customers. 220 CMR 14.02. A retail agent acts as a conduit between gas suppliers and customers.
- Is a gas supplier or retail agent license applicant allowed to provide services to customers while its application is pending with the DPU?
- No. In order to provide services to customers in Massachusetts, you must first be licensed by the DPU.
AddressDepartment of Public Utilities, 1 South Station, 5th floor, Boston, MA 02110
Open M-F 8:45 am- 5:00 pm
OnlineFor questions related to your gas bill Email DPU Gas Division at GasBilling.Inquiries@state.ma.usFor other gas inquiries Email DPU Gas Division at Non-BillingGas.Inquiries@state.ma.us