Apply for a gas supplier or retail agent license

Information on applying for a new gas supplier or retail agent license. The application can be downloaded at the bottom of this page.

DPU gas supply team

The Details of Apply for a gas supplier or retail agent license

What you need for Apply for a gas supplier or retail agent license

Gas suppliers and retail agents should mail: 

  1. the complete original application (the DPU will not review incomplete applications or gas supplier applications that do not provide documentation that the Applicant is an approved shipper on the upstream pipelines)
  2. a $100 check made out to the Commonwealth of Massachusetts (we cannot accept other forms of payment)
  3. a paper copy of the application

Gas suppliers and retail agents must also email an electronic copy of the application to dpu.gassupply@mass.gov.

If you are requesting that some information in the application be kept confidential, you must also provide:

  1. motion for protective treatment
  2. an unredacted copy of the materials for which protection is sought (with each page marked confidential)
  3. a redacted (or public) copy of the materials

Fees for Apply for a gas supplier or retail agent license

Name Fee Unit
Gas supplier and retail agent application for new applicants $100 per license application

How to apply Apply for a gas supplier or retail agent license

Download the applicable form below and mail all of the information to:

Department of Public Utilities
c/o Mark D. Marini, Secretary
One South Station, 5th Floor
Boston, MA 02110

Next steps for Apply for a gas supplier or retail agent license

  1. License application review

    After reviewing your application, we will contact the regulatory contact listed on the application by phone or email to if we have any questions.  If we do not have questions, you will not hear from us. 

  2. DPU notification

    If the DPU approves your new license application, we will notify the regulatory contact listed on the application by mail with the approval letter. 

    If the DPU denies your license application, we will notify the regulatory contact listed on the application by mail.

  3. Requirements to remain licensed

    After receiving a license, gas suppliers and retail agents must:

    1. File updated information to the DPU within 30 days of any material change in its license information. 220 CMR 14.04(2).
    2. Submit a yearly renewal application if it wishes to remain licensed. 220 CMR 14.04(2).

More info for Apply for a gas supplier or retail agent license

  1. What is the difference between a gas supplier and a retail agent? 
    • The Department defines a gas supplier as an entity licensed to sell natural gas and related services to retail customers.  220 CMR 14.02.  A gas supplier holds a title to the natural gas at city gate deliveries.
    • The Department defines a retail agent as an entity licensed to facilitate or otherwise arrange for the purchase and sale of natural gas and related services to customers.  220 CMR 14.02.  A retail agent acts as a conduit between gas suppliers and customers.
  2. Is a gas supplier or retail agent license applicant allowed to provide services to customers while its application is pending with the DPU?
    • No.  In order to provide services to customers in Massachusetts, you must first be licensed by the DPU.
  3. How can I see applications that gas suppliers or retail agents have submitted to the DPU?
    • The DPU does not post supplier and broker applications online.  If you want a copy of a gas supplier or retail agent's application you will need to submit a record request

Downloads for Apply for a gas supplier or retail agent license

Contact for Apply for a gas supplier or retail agent license

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