Apply for a competitive supplier or electricity broker license

Information on applying for a new supplier or broker license and filing a motion for protective treatment.

DPU electric power division

Phone

Open M-F 9 a.m. - 5 p.m.

The Details

What you need

Competitive suppliers and electricity brokers should mail: 

  1. a complete application (the DPU will not review applications that do not include the supplier and broker training certificate or do not demonstrate technical of financial ability (for example, NEPOOL participation for suppliers and supplier agreement information for brokers))
  2. a $100 check made out to the Department of Public Utilities (we cannot accept other forms of payment)
  3. an additional paper copy of the application
  4. an electronic copy of the application on CD-ROM or USB key

If you are requesting that some information in the application be kept confidential, you must also provide:

  1. a motion for protective treatment
  2. an unredacted copy of the materials for which protection is sought (with each page marked confidential)
  3. a redacted (or public) copy of the materials

Fees

Name Fee Unit
Competitive supplier and electricity broker application for new applicants $100 per license application

How to apply

Download the applicable form below and mail all of the information to:

Department of Public Utilities
c/o Mark D. Marini, Secretary
One South Station, 5th Floor
Boston, MA 02110

 

 

Next steps

  1. License application review

    After reviewing your application, we will contact the regulatory contact listed on the application by phone or email to schedule a call and clarify any statements and ask questions.  We may also follow-up by email with additional questions. 

  2. DPU notification

    If the DPU approves your new license application, we will notify the regulatory contact listed on the application via email and a letter in the mail. 

    If the DPU denies your license application, we will notify the regulatory contact listed on the application via phone, email and/or a letter in the mail.

  3. Requirements to remain licensed

    After receiving a license, competitive suppliers and electricity brokers must:

    1. File updated information to the DPU within 30 days of any material change in its license information. 220 C.M.R. § 11.05(2).
    2. Submit a yearly renewal application if it wishes to remain licensed. 220 C.M.R. § 11.05(2).

    Competitive suppliers must also: 

    1. Submit disclosure labels to customers on a quarterly basis. 220 C.M.R. § 11.06(2).   
    2. Send an annual customer rights booklet to its customers.  G.L. c.164 § 1F(4)(i) and 220 C.M.R. § 11.06(5).

More info

  1. What is the difference between a competitive supplier and an electricity broker? 
    • The Department defines a competitive supplier as an entity licensed to sell electricity and related services to retail customers.  220 C.M.R. § 11.02.  A competitive supplier purchases electricity and related services from the wholesale electricity markets for resale to customers.
    • The Department defines an electricity broker as an entity licensed to facilitate or otherwise arrange for the purchase and sale of electricity and related services to customers, but does not sell electricity.  220 C.M.R. § 11.02.  An electricity broker acts as a conduit between competitive suppliers and customers.
  2. Are there trainings that a competitive supplier or electricity broker license applicant must attend?  
    • Yes.  All competitive suppliers and electricity brokers must attend the free supplier/broker training via conference call.  Competitive suppliers and electricity brokers must complete the mandatory training and will receive a certificate from the electric company after the training.  This certificate must be submitted with the original license application.  The applicant must complete only 1 of the monthly trainings and can select any of the training dates.  
    • To sign up for the training, contact the sponsoring electric company contact person listed on the training schedule.   
  3. Must the customer service telephone number on the application, be toll-free?
  4. Is a competitive supplier or electricity broker license applicant allowed to provide services to customers while its application is pending with the DPU?
    • No.  In order to provide services to customers in Massachusetts, you must first be licensed by the DPU.

Downloads

Contact

Phone

Open M-F 9 a.m. - 5 p.m.

Feedback

Tell us what you think