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Renew a gas supplier or retail agent license

Gas suppliers and retail agents must submit a renewal application by July 1 of each year. The application can be downloaded at the bottom of this page.

Contact

DPU gas supply team

Online

dpu.gassupply@mass.gov

The Details

What you need

Gas suppliers and retail agents should mail: 

  1. the complete original application
  2. a $100 check made out to the Commonwealth of Massachusetts (we cannot accept other forms of payment)
  3. a paper copy of the application

Gas suppliers and retail agents must also email an electronic copy of the application to dpu.gassupply@mass.gov.  The electronic version must not be secure so that the document can be edited.  Please do not use the trusted certificate feature in Adobe nor docverify.  

If you are requesting that some information in the application be kept confidential, you must also provide:

  1. a motion for protective treatment
  2. an unredacted copy of the materials for which protection is sought (with each page as marked confidential)
  3. a redacted (or public) copy of the materials

Fees

Name Fee Unit
Gas supplier and retail agent license application $100 per license application

How to renew

Download the applicable form below and mail all of the information to:

Department of Public Utilities
c/o Mark D. Marini, Secretary
One South Station, 5th Floor
Boston, MA 02110

You must also email an electronic copy of the application to dpu.gassupply@mass.gov. 

Next steps

  1. License application review

    After reviewing your application, we will contact the regulatory contact listed on the application by phone or email to if we have any questions.  If we do not have questions, you will not hear from us. 

  2. DPU notification

    If the DPU approves your renewal application, we will notify the regulatory contact listed on the application via a letter in the mail.  Note that while state employees are working from home because of COVID-19, the regulatory contact will receive an electronic copy of the approval letter instead. 

More info

  1. When is my renewal license due?
    • You must submit an annual renewal license to the DPU.  Starting 2021, all renewal licenses are due by July 1 of each year. 
  2. Can I submit my renewal application early?
    • Yes, you may submit your application a few weeks early.
  3. Can a renewal application be submitted for an expired license?
  4. How can I get a copy of last year's application?
    • If you want a copy of your application from last year you will need to submit a public record request because we do not post the applications online. 
  5. How does a gas supplier or retail agent know whether it is approved to serve residential customers?
    • Your approval letter will indicate whether you may serve residential customers.
    • The DPU’s list of licensed gas suppliers and retail agents will indicate whether you are licensed to serve residential customers.  If there is an “R” in the RCI column on the same line as the Company’s name, then the competitive supplier or retail agent is licensed to serve residential customers.
  6. Does the renewal license application need to be notarized?
    • Yes, the renewal license application must be notarized.

Downloads

Gas supplier and retail agent license application renewal (DOCX 50.96 KB)

Contact

Online
dpu.gassupply@mass.gov

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