Applicants will hear back within 20 business days after submitting a completed application
Renew a gas supplier or retail agent license
Information on how to renew a gas supplier or retail agent license
Contact for Renew a gas supplier or retail agent license
DPU Gas Division
Online
For questions related to your gas bill
Email DPU Gas Division at GasBilling.Inquiries@state.ma.us
For other gas inquiries
Email DPU Gas Division at Non-BillingGas.Inquiries@state.ma.us
The Details of Renew a gas supplier or retail agent license
What you need for Renew a gas supplier or retail agent license
Gas suppliers and retail agents should mail:
- a complete application
- a $100 check made out to the Department of Public Utilities
- Sorry, we cannot accept other forms of payment
- an additional paper copy of the application
- an electronic copy of the application on CD-ROM or USB key
If you are requesting that some information in the application be kept confidential, you must also provide:
- a motion for protective treatment
- an unredacted copy of the materials for which protection is sought (with each page as marked confidential)
- a redacted (or public) copy of the materials
Fees for Renew a gas supplier or retail agent license
| Name | Fee | Unit |
|---|---|---|
| Gas supplier and retail agent license application | $100 | per license application |
How to renew Renew a gas supplier or retail agent license
Download the applicable form below and mail all of the information to:
Department of Public Utilities
c/o Mark D. Marini, Secretary
One South Station, 5th Floor
Boston, MA 02110
Next steps for Renew a gas supplier or retail agent license
-
License application review
After reviewing your application, we will contact the regulatory contact listed on the application by phone or email to if we have any questions. If we do not have questions, you will not hear from us. The Department has 20 business days after the submission of a completed application to approve or deny the application. 220 CMR 14.02(2)(d).
DPU notification
If the DPU approves your renewal application, we will notify the regulatory contact listed on the application via a letter in the mail.
Requirements to remain licensed
Gas suppliers and retail agents must:
- File updated information to the DPU within 30 days of any material change in its license information. 220 CMR 14.04(2).
- Submit a yearly renewal application if it wishes to remain licensed. 220 CMR 14.04(2).
More info about Renew a gas supplier or retail agent license
- When must a licensed gas supplier or retail agent submit a license renewal application?
- You must submit an annual renewal license to the DPU no later than the date written on the license approval letter. The DPU recommends, however, that you submit your renewal application 1-2 months before the date identified on the license approval letter.
- What information does the DPU consider when reviewing the license renewal?
- The Department reviews the following information:
- The submitted renewal application
- The number and type of customer complaints that the DPU's Consumer Division received for the renewing gas supplier or retail agent over the last year
- Any other information the DPU deems relevant to your application
- The Department reviews the following information:
- How does a gas supplier or retail agent know whether it is approved to serve residential customers?
- Your approval letter will indicate whether you may serve residential customers.
- The DPU’s list of licensed gas suppliers and retail agents will indicate whether you are licensed to serve residential customers. If there is an “R” in the RCI column on the same line as the Company’s name, then the competitive supplier or retail agent is licensed to serve residential customers.
- Does the renewal license application need to be notarized?
- Yes, the renewal license application must be notarized.
Downloads for Renew a gas supplier or retail agent license
Contact for Renew a gas supplier or retail agent license
Address
Department of Public Utilities, 1 South Station, 5th floor, Boston, MA 02110Online
For questions related to your gas bill Email DPU Gas Division at GasBilling.Inquiries@state.ma.usFor other gas inquiries Email DPU Gas Division at Non-BillingGas.Inquiries@state.ma.usFax
(617) 478-2587Feedback