Instructions for building owners and managers for how to respond to a letter saying they own a building covered by MA Large Building Energy Reporting or see their building on the Covered Buildings List.
- This page, How to respond to your Large Building Energy Reporting Letter, is offered by
- Massachusetts Department of Energy Resources
- Energy Efficiency Division
How to respond to your Large Building Energy Reporting Letter
Contacts
DOER Building Energy Reporting
Phone
MA LBER Helpdesk phone number
Call DOER Building Energy Reporting, MA LBER Helpdesk phone number at 888-383-8541
Online
Building Energy Reporting Email
Email DOER Building Energy Reporting at DOER.BER@mass.gov
The Details
What you need
The letter you received about Large Building Energy Reporting or the Building's Universal Building Identifier (UBID) found on the Covered Buildings List.
How to respond
Responding to your letter or claiming your building online via the MA LBER Helpdesk ("Helpdesk") is the fastest and easiest way to begin complying with LBER. Using the "New Ticket" option on the left side of the Helpdesk, you can submit a ticket to take the following actions:
- Claim your building - provide your contact information as the owner or manager of a Covered Building
- Update information about your Building
- Designate your building as a campus
- Dispute your building's listing - if you own the Building but you think it is not greater than or equal to 20,000 square feet. Provide proof of the size of the Building in your form
- Request an exemption - if your Building is over 20,000 square feet, but fits one of the exemptions listed on the form, you can have your Building removed from the list or prevent the reported data from publication
- Ownership change form - use this option if you sold the Building or if you are a tenant or condo owner and want to provide your Building Owner or manager's contact information
- Covered Buildings List addition form - use this option if your building is greater than or equal to 20,000 square feet but you're not on the list
- Ask general questions about the policy and your status, for example:
- You see a duplicate entry of my building
- You need help navigating the helpdesk
- Request a call back from a helpdesk representative
Additional information about compliance will be sent to you after you have claimed your building.
If you are unable to use the online form, you can call the LBER helpdesk at 888-383-8541 with questions.
If you are unable to use the online form and need to respond to your letter by mail, you can mail your question to the address below. Please note, the response time to mailed inquiries will be significantly higher than for online inquiries.
Large Building Energy Reporting
c/o Massachusetts Department of Energy Resources
100 Cambridge St
9th Fl
Boston, MA 02114
Next steps
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Learn more about Large Building Energy Reporting
If you have additional questions about LBER, you can:
- Read existing policy and learn how the policy is continuing to develop
- Read the Helpdesk Knowledgebase for more details about compliance
- Sign up for the next informational webinar about compliance
- View the video recording (using passcode: and*e4XL) and slides from the January 28th webinar for Building Owners. The March 18th webinar recorded will be posted in early April.
If you have claimed your building, DOER will send you updates about the policy and opportunities to share your thoughts on how to comply in the future. If you are not the designated owner on the list and want timely updates on the policy, you can join DOER's LBER mailing list.
Reporting your building's energy use
By June 30, your energy that you buy from an electric, gas, or steam utility will be reported for you by your provider. If you use energy not provided by an electric, gas, or steam utility, you will need to report on additional usage.
Click for detailed guidance on how to report.
Downloads
Contact
Address
100 Cambridge St., 9th Floor, Boston, MA 02114Phone
MA LBER Helpdesk phone number Call DOER Building Energy Reporting, MA LBER Helpdesk phone number at 888-383-8541Online
Building Energy Reporting Email Email DOER Building Energy Reporting at DOER.BER@mass.gov