If you are approved for Pandemic Unemployment Assistance benefits, a payment will be made within 4-7 business days for individuals choosing direct deposit. For all others, a payment will be made within 10-14 business days.
Minimum weekly benefit
All accepted applications will initially receive the minimum weekly benefit amount.
Once a worker’s wages are verified, weekly benefit amounts may increase. Weekly benefits, including any increase to your weekly benefit amount, will be retroactive to January 27, 2020, or the date when you became unemployed, whichever is more recent, as long as you became unable to work because of a COVID-19 related reason.
Retroactive benefit payment
Please note that, initially, the system can only pay benefits retroactively to the week ending March 14, 2020. Eligible workers will be able to certify for and to request benefits retroactively to January 27, 2020 if their dates of unemployment make them eligible.
Certification of weekly benefits
Respond and completing a questionnaire
If there is a question of eligibility, you may receive a fact-finding questionnaire from the Department of Unemployment Assistance requesting information from you. You must respond to this questionnaire by the deadline specified. Failure to respond may result in a disqualification from receiving benefits. You can respond by logging into your account at https://ui-cares-act.mass.gov/PUA/.