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Open 8:30 a.m.–4:30 p.m., Monday–Friday, 8 a.m–12 p.m. Saturday. Multilingual call agents are available.
Call Department of Unemployment Assistance, TeleCert Line (Automated system is operational, please do not transfer to an agent within the system) at (617) 626-6338
To request weekly benefits, daily 6 a.m.–10 p.m.