Renew a competitive supplier or electricity broker license

Information on how to renew a supplier or broker license.

DPU electric power division

Phone

Open M-F 9 a.m. - 5 p.m.

The Details

What you need

Competitive suppliers and electricity brokers should mail: 

  1. a complete application
  2. a $100 check made out to the Department of Public Utilities (we cannot accept other forms of payment)
  3. an additional paper copy of the application
  4. an electronic copy of the application on CD-ROM or USB key

If you are requesting that some information in the application be kept confidential, you must also provide:

  1. a motion for protective treatment
  2. an unredacted copy of the materials for which protection is sought (with each page as marked confidential)
  3. a redacted (or public) copy of the materials

Fees

Name Fee Unit
Competitive supplier and electricity broker license application $100 per license application

How to renew

Download the applicable form below and mail all of the information to:

Department of Public Utilities
c/o Mark D. Marini, Secretary
One South Station, 5th Floor
Boston, MA 02110

Next steps

  1. License application review

    After reviewing your application, we will contact the regulatory contact listed on the application by phone or email to if we have any questions.  If we do not have questions, you will not hear from us. 

  2. DPU notification

    If the DPU approves your renewal application, we will notify the regulatory contact listed on the application via a letter in the mail.

  3. Requirements to remain licensed

    Competitive suppliers and electricity brokers must:

    1. File updated information to the DPU within 30 days of any material change in its license information. 220 C.M.R. § 11.05(2).
    2. Submit a yearly renewal application if it wishes to remain licensed. 220 C.M.R. § 11.05(2).

    Competitive suppliers must also: 

    1. Submit disclosure labels to customers on a quarterly basis. 220 C.M.R. § 11.06(2).   
    2. Send an annual customer rights booklet to its customers.  G.L. c.164 § 1F(4)(i) and 220 C.M.R. § 11.06(5).

More info

  1. When must a licensed competitive supplier or electricity broker submit a license renewal application?
    • You must submit an annual renewal license to the DPU no later than the date written on the license approval letter.  The DPU recommends, however, that you submit your renewal application 1-2 months before the date identified on the license approval letter.
  2. What information does the DPU consider when reviewing the license renewal?
    • The Department reviews the following information:
      • The submitted renewal application
      • The number and type of customer complaints that the DPU's Consumer Division received for the renewing competitive supplier or electricity broker over the last year
      • Any other information the DPU deems relevant to your application
  3. How does a competitive supplier or electricity broker know whether it is approved to serve residential customers?
    • Your approval letter will indicate whether you may serve residential customers.
    • The DPU’s list of licensed electricity suppliers and brokers will indicate whether you are licensed to serve residential customers.  If there is an “R” in the RCI column on the same line as the Company’s name, then the competitive supplier or electricity broker is licensed to serve residential customers.
    • A competitive supplier or electricity broker that is licensed to serve commercial and industrial customers may only request to serve residential customers at the time of its license renewal.
  4. Does the renewal license application need to be notarized?
    • Yes, the renewal license application must be notarized.

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Contact

Phone

Open M-F 9 a.m. - 5 p.m.

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