Apply for MassHealth coverage for seniors and people of any age who need long-term-care services

If you are 65 years or older, or a person of any age in need of long-term-care services, read on to apply for MassHealth

MassHealth Customer Service Center

Phone

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

The Details of Apply for MassHealth coverage for seniors and people of any age who need long-term-care services

What you need for Apply for MassHealth coverage for seniors and people of any age who need long-term-care services

To apply, you may need to provide the following information and documents.

  • Social Security numbers, if you have them, for every household member who is applying
  • Proof of income and assets
  • Proof of any health insurance that you are currently enrolled in or have access to
  • Information about or proof of citizenship/national status or immigration status

Who can use this application?

Use this application if you live in Massachusetts and:

  • You are aged 65 or older and living at home, and:
    • Not the parent of a child under 19 years of age who lives with you, or
    • Not an adult relative living with and taking care of a child younger than 19 years of age when neither parent is living in the home, or
  • You are an individual of any age and need long-term-care services in a medical institution, such as a nursing facility or chronic hospital
  • You are an individual who is eligible for certain programs to get long-term-care services to live at home (for more information on long-term-care services, please see the Senior Guide to Health Care Coverage)
  • You are a member of a married couple living with your spouse, and
    • Both you and your spouse are applying for health coverage
    • There are no children under 19 years of age living with you
    • One spouse is 65 or older and the other spouse is under 65

If this does not describe you, please see Apply for MassHealth, the Health Safety Net, or the Children's Medical Security Plan.

 

    How to apply Apply for MassHealth coverage for seniors and people of any age who need long-term-care services

    To complete the Senior application on your own:

    1. Print the Application for Health Coverage for Seniors and People Needing Long-Term-Care Services and any needed supplements
    2. Complete, sign, and date application, and any needed supplements
    3. Collect the documents (such as income, assets, citizenship, or immigration, etc.)

    Send your application, any needed supplements, and required documents to:

    MassHealth Enrollment Center
    Central Processing Unit
    P.O. Box 290794
    Charlestown, MA 02129-0214

    1. Print the Application for Health Coverage for Seniors and People Needing Long-Term-Care Services and any needed supplements
    2. Complete, sign, and date application, and any needed supplements
    3. Collect the documents (such as income, assets, citizenship, or immigration, etc.)
    4. Fax the filled out application, any needed supplements, and required documents to (617) 887-8799

      To apply in person, you can go to any of the 5 enrollment centers listed below. Enrollment centers are open Monday through Friday from 8:45 a.m. to 5 p.m. Do not mail or fax an application to any of these enrollment centers.

      • MassHealth Enrollment Center
        45 Spruce Street
        Chelsea, MA 02150

         
      • MassHealth Enrollment Center
        88 Industry Avenue, Suite D
        Springfield, MA 01104

         
      • MassHealth Enrollment Center
        21 Spring Street, Suite 4
        Taunton, MA 02780

         
      • MassHealth Enrollment Center
        367 East Street
        Tewksbury, MA 01876

         
      • Quincy Enrollment Center
        MassHealth Central Office
        100 Hancock Street, 6th floor
        Quincy, MA 02171

      In order to get any benefits you are entitled to as quickly as possible, you may include any documentation you have that verifies income, assets, citizenship, or immigration, etc.

      Next steps for Apply for MassHealth coverage for seniors and people of any age who need long-term-care services

      1. When we receive your application

        • We review the application
        • Write to you or call you if we need more information
        • Make a decision about your eligibility and send you a written notice about this decision. 

         

      2. If you have paid for medical services during the eligibility period

        • Show the written MassHealth notice to your health care provider right away
        • If the health care provider determines that MassHealth will pay for the services you already paid for, the provider could refund what you paid

      More info about Apply for MassHealth coverage for seniors and people of any age who need long-term-care services

      Voter registration

      If you are a U.S. citizen, a resident of Massachusetts, and 18 years old on or before election day, you can register to vote. Just print out this voter registration form and bring or mail it to your town or city hall. If you need help, you can call 800-841-2900 (TTY: 800-497-4648).

      Need help?

      Call us at 800-841-2900 (TTY: 800-497-4648) if you need:

      • A senior application
      • A Senior Guide to Health Care Coverage in another language 
      • Interpreter services
      • Help filling out the senior application
      • Help with any questions about the application process

      For Hurricane Evacuees 2017

      Applicants who have evacuated from the storm-affected areas in 2017 may have little documentation. MassHealth has developed processes to streamline the application process for hurricane evacuees. See our Communication for Hurricane Evacuee Applications for details. Applicants affected by a hurricane should fill out the Self-Attestation Form. 

      Downloads for Apply for MassHealth coverage for seniors and people of any age who need long-term-care services

      Contact for Apply for MassHealth coverage for seniors and people of any age who need long-term-care services

      Phone

      Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

      Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

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