Important! If you need an interpreter or translation help with any One Care: MassHealth plus Medicare notice or form, or if you have any questions about OneCare, please call us at 1-800-841-2900 (TTY: 711 for people who are deaf, hard of hearing, or speech disabled). We do not discriminate on the basis of national origin.
One Care Enrollment Materials
One Care enrollment materials are available for download on the How to Enroll in One Care page.
For information about auto-assignment into a One Care plan, please visit the Automatic Assignment in a One Care Plan web page.
One Care: Facts and Features Brochure
The Facts and Features Brochure provides a summary of the services available in One Care and compares a member’s current care with One Care services.
Additional Resources
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One Care: Facts and Features Brochure, Open PDF file, 2.15 MB (English, PDF 2.15 MB)
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One Care: Facts and Features Brochure, Open DOCX file, 23.54 KB (English, DOCX 23.54 KB)
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One Care: Hechos y Características folleto , Open PDF file, 2.12 MB (English, PDF 2.12 MB)
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One Care: Hechos y Características folleto, Open DOCX file, 25.45 KB (English, DOCX 25.45 KB)
One Care List of Covered Services*
*The Enrollment Guide, and List of Covered Services, are available in Braille. Please contact MassHealth Customer Service at 1-800-841-2900 (TTY: 1-800-497-4648 (for people who are deaf, hard of hearing, or speech disabled)) to request copies of these materials in Braille.
Additional Resources
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List of Services Covered by One Care, Open PDF file, 206.11 KB (English, PDF 206.11 KB)
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List of Services Covered by One Care, Open DOC file, 31.5 KB (English, DOC 31.5 KB)
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List of Services Covered by One Care (Large Print), Open PDF file, 102.43 KB (English, PDF 102.43 KB)
Prescription Drug Coverage in One Care
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Additional Resources
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One Care Covers Prescription Drugs, Open PDF file, 73.37 KB (English, PDF 73.37 KB)
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One Care Covers Prescription Drugs, Open RTF file, 5.8 MB (English, RTF 5.8 MB)
Coverage of Dental Services in One Care
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Additional Resources
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One Care Dental Services, Open PDF file, 190 KB (English, PDF 190 KB)
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One Care Dental Services, Open DOCX file, 15.63 KB (English, DOCX 15.63 KB)
Long-Term Supports (LTS) Coordinator
Everyone who enrolls in a One Care plan has the right to have an independent living and long-term services and supports coordinator (LTS Coordinator, for short) on their care team. This document describes that role and provides examples of long-term services and supports (LTSS).
Additional Resources
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You have the right to a Long-term Supports (LTS) Coordinator, Open PDF file, 133.25 KB (English, PDF 133.25 KB)
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You have the right to a Long-term Supports (LTS) Coordinator, Open DOC file, 29 KB (English, DOC 29 KB)
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Usted tiene el derecho a un Coordinador de Apoyo a Largo Plazo (LTS), Open PDF file, 81.3 KB (English, PDF 81.3 KB)
One Care at a Glance for Consumers
For consumers to learn more about One Care.
Additional Resources
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One Care at a Glance for Consumers, Open PDF file, 440.24 KB (English, PDF 440.24 KB)
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One Care at a Glance for Consumers (Large Print), Open PDF file, 16.98 KB (English, PDF 16.98 KB)
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Un vistazo sobre One Care para los consumidores, Open PDF file, 444.12 KB (English, PDF 444.12 KB)
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Un vistazo sobre One Care para los consumidores (Letra grande), Open PDF file, 40.3 KB (English, PDF 40.3 KB)
One Care at a Glance for Providers
To answer questions that providers might get from the people they serve; English only. Print versions available to order.
Additional Resources
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One Care at a Glance for Providers, Open PDF file, 178.3 KB (English, PDF 178.3 KB)
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One Care at a Glance for Providers, Open DOC file, 28.5 KB (English, DOC 28.5 KB)
One Care and SCO Comparison
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Additional Resources
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One Care and SCO Comparison, Open PDF file, 177.99 KB (English, PDF 177.99 KB)
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One Care and SCO Comparison, Open PPTX file, 168.91 KB (English, PPTX 168.91 KB)
One Care Posters for Display
To display; English on front, Spanish on back. Print versions available to order.
Additional Resources
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One Care Poster, Open PDF file, 311.68 KB (English, PDF 311.68 KB)
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One Care Poster, Open DOC file, 25 KB (English, DOC 25 KB)
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One Care Poster in Spanish, Open PDF file, 94.03 KB (English, PDF 94.03 KB)
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One Care Poster in Spanish, Open DOC file, 26.5 KB (English, DOC 26.5 KB)
Order materials
Use the link below to complete the form to order materials. All materials are free.