Important! If you need an interpreter or translation help with any One Care: MassHealth plus Medicare notice or form, or if you have any questions about OneCare, please call us at 1-800-841-2900 (TTY: 711 for people who are deaf, hard of hearing, or speech disabled). We do not discriminate on the basis of national origin.
One Care Enrollment Materials
One Care enrollment materials are available for download on the How to Enroll in One Care page.
For information about auto-assignment into a One Care plan, please visit the Automatic Assignment in a One Care Plan web page.
One Care: Facts and Features Brochure
The Facts and Features Brochure provides a summary of the services available in One Care and compares a member’s current care with One Care services.
Additional Resources
One Care List of Covered Services*
*The Enrollment Guide, and List of Covered Services, are available in Braille. Please contact MassHealth Customer Service at 1-800-841-2900 (TTY: 1-800-497-4648 (for people who are deaf, hard of hearing, or speech disabled)) to request copies of these materials in Braille.
Additional Resources
Prescription Drug Coverage in One Care
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Additional Resources
Coverage of Dental Services in One Care
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Additional Resources
Long-Term Supports (LTS) Coordinator
Everyone who enrolls in a One Care plan has the right to have an independent living and long-term services and supports coordinator (LTS Coordinator, for short) on their care team. This document describes that role and provides examples of long-term services and supports (LTSS).
Additional Resources
One Care at a Glance for Consumers
For consumers to learn more about One Care.
Additional Resources
One Care at a Glance for Providers
To answer questions that providers might get from the people they serve; English only. Print versions available to order.
Additional Resources
One Care and SCO Comparison
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Additional Resources
One Care Posters for Display
To display; English on front, Spanish on back. Print versions available to order.
Additional Resources
Order materials
Use the link below to complete the form to order materials. All materials are free.