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Remote or virtual court services

Find helpful information about the Trial Court’s remote services, including: remote hearings, virtual registries, and the virtual Court Service Center.
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Massachusetts Trial Court: Guide to Remote Hearings

Many court hearings or events are now held remotely. This means some or all of the participants appear by video or phone. Read the Guide to Remote Hearings to learn how to request and prepare for a remote hearing.

Each Trial Court department has rules about the specific types of court hearings and events that may be held remotely.  All of these rules are available at: Remote Hearings Standing Orders.

Probate & Family Court’s Virtual Registries

The Probate & Family Court currently has 12 Virtual Registries where court users can get “face-to-face” virtual help from court staff remotely.

Superior Court

Middlesex County Superior Court’s Virtual Help Desk

Get virtual “face to face” help from the Middlesex County Superior Court Clerk’s Office.

Access the Middlesex County Superior Court Clerk’s Office Virtual Help Desk

Accessing Court Service Centers and Law Libraries Remotely

Court Service Centers

Court Service Centers offer in-person and remote services.

Court Service Centers can answer basic questions, help with court forms, give information about court rules, procedures, and practices, and connect you with community resources. 

Court Service Center locations provide in-person services Monday–Thursday from 8:30 a.m.–1 p.m. and 2–4:30 p.m., and Fridays from 8:30 a.m.–1 p.m. 

The Virtual Court Service Center is open for intakes Monday through Friday from 9 a.m.–2 p.m.

To connect with the Virtual Court Service Center, you can join the daily Zoom Meeting to receive help with legal information, court forms, and referrals to legal and community-based organizations. Before you call, please learn what information you will need to receive assistance.

Here is how you can join the Virtual Court Service Center through Zoom:

Law Library Remote Services

The Trial Court's Law Libraries provide both in-person and virtual services (via email, Zoom, chat, phone, text).

Public Library Initiative

The Trial Court Law Libraries' Public Library Initiative offers access to remote court services via the comfort and convenience of your local library.

Trial Court Zoom Rooms

The Trial Court provides computer stations in select courthouses for users to participate in remote court hearings or events over Zoom. For more information, please visit: Trial Court Zoom Rooms. 

Last updated: May 15, 2026

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