Stay Connected and Informed with MassHealth Changes

Find resources to keep up to date on Continuous Skilled Nursing (CSN) Services and the Community Case Management (CCM) Program.

Ways to stay informed about changes

Email - If you would like to stay up to date on MassHealth, please consider signing up for the agency’s listserv here:

Public Hearings - For upcoming Public Hearings on changes to EOHHS and MassHealth regulations, please see:

• Executive Office of Health and Human Services public hearings
• MassHealth public hearings

CCM Email Blasts

Please click here for a catalogue of recent CCM Email Communications sent to CCM Members and Families.  English | Spanish (Español) | Brazilian Portuguese (Português Brasileiro) | Haitian Creole (Kreyòl ayisyen) | Vietnamese (Tiếng Việt) | Chinese (繁體中文) | Cape Verdean Creole (Kriolu Kabuverdianu)

MassHealth Text Message Alerts for CCM Members and Families

MassHealth is now able to send text messages as another communication channel to alert CCM members and families of an email sent about upcoming meetings, policy updates, and additions to our website. These text message alerts will be short and will direct members and families to a recent email for more information. The text messages will not contain any protected health information.

If you would like to receive these text message alerts, please fill out the following form to provide your approval and preferred contact information: 

https://forms.office.com/g/hYqQX0c17t.

If you do not complete the form, MassHealth will not be able to send you text message alerts. MassHealth will check this form regularly.

Important Regulations and other Resources

Independent Nurse:

• 130 CMR 414.000: Independent Nurse: 130 CMR 414.000
• Independent Nurse Provider Bulletins: IN Provider Bulletins

CSN Agency:

• 130 CMR 438.000: CSN Agency: 130 CMR 438.000
• CSN Agency Provider Bulletins: CSN Agency Bulletins

Home Health Agency:

• 130 CMR 403.000: Home Health Agency: 130 CMR 403.000 
• Home Health agency Provider Bulletins: Home Health Agency Bulletins

Rate Regulations:

• 101 CMR 361.00: Rates for Continuous Skilled Nursing : 101 CMR 361.00

PCA Program:

• 130 CMR 422.000: Personal Care Attendant Services: 130 CMR 422.000

PCA Handbook: download (mass.gov)

Contact

If you have any questions about CSN services, please contact CCM at [phone] or TTY at [phone], or e-mail at [e-mail].