CCM Member and Family Stakeholder Meetings

Please visit this page to find a schedule of upcoming Community Case Management (CCM) Member and Family meetings with MassHealth as well as relevant meeting minutes.

Upcoming CCM Member and Family Stakeholder Meetings

There are currently no scheduled calls. 

CCM Member and Family Stakeholder Meeting Summaries

CCM Quarterly Member and Family Call - June 12th, 2025

• Slides (PDF)
• The Minutes and Recording will be shared at a later time. 

CCM Quarterly Member and Family Call - February 27, 2025

• Slides (PDF)
• Minutes - English | Minutes - Español | Minutes - Português Brasileiro | Minutes - Kreyòl ayisyen| Minutes - Tiếng Việt | Minutes - 繁體中文 | Minutes - Kriolu Kabuverdianu
• Recording of the session

CCM Quarterly Member and Family Call - October 22nd and October 29th, 2024

• Slides (PDF)
• Minutes - English | Minutes - Español | Minutes - Português Brasileiro | Minutes - Kreyòl ayisyen| Minutes - Tiếng Việt | Minutes - 繁體中文 | Minutes - Kriolu Kabuverdianu
• Recording of the session

CCM Quarterly Member and Family Call - August 6th and August 15th, 2024

• Slides (PDF)
• Minutes - English | Minutes - Español | Minutes - Português Brasileiro | Minutes - Kreyòl ayisyen| Minutes - Tiếng Việt | Minutes - 繁體中文 | Minutes - Kriolu Kabuverdianu
• Recording of the session

CCM Quarterly Member and Family Call - April 23rd and May 2nd, 2024

• Slides (PPT)
• Minutes - English | Minutes - Español | Minutes - Português Brasileiro | Minutes - Kreyòl ayisyen| Minutes - Tiếng Việt | Minutes - 繁體中文 | Minutes - Kriolu Kabuverdianu

CCM Quarterly Member and Family Call - October 18th and October 24th, 2023  

• Slides (PPT) | Slides (PDF)

• Minutes - English | Minutes - Spanish | 

CARES for Kids Information Sessions

CARES for Kids Information Session - November 15, 2023, 3:30 - 4:30 pm -  Link to slides

MassHealth held an information session on November 15, 2023 about about a new care coordination service for MassHealth members under 21 that started this summer called CARES for Kids. All CCM members under the age of 21 will be eligible. CCM services will not change. CARES will complement existing services and not affect your authorized service hours or any other services that you receive.

MassHealth previously hosted an information session about CARES for Kids on July 21, 2023. A recording from the session on July 21st can be found by following this link.