Supporting Commonwealth end users and IT support personnel across the state, managing software, hardware, voice, and connectivity support.
About Operations and Service Management
Operations and Service Management is composed of the Network and Security Services, Voice Services, Data Center Operations, End User Services and IT Service Management teams. These teams support all Executive Branch Agencies along with several Constitutional Offices and Independent Agencies. Operations and Service Management's Facilities team supports EOTSS employees and locations only.
Services and Information
Related organizations
Contact Us
Phone
EOTSS End User IT Service Desk
(844) 435-7629
Support for Commonwealth end users and IT support personnel
Online
ServiceNow
Log in to ServiceNow
Chat with us live!
Log in and click "Live Chat"
Send us an email
MassGov@service-now.com