• This page, How MyServices works, is   offered by
  • MassHealth

How MyServices works

Learn about the different ways to log into MyServices and the dashboard

Table of Contents

There are different ways to log in to MyServices.

Screenshot of MyServices login

​​​​​​​Existing Members

If you already have an MA Login you use to log in to www.MAhealthconnector.org (see image below) or an account with login.mass.gov, we recommend using that account information to sign in to MyServices.

MA Login

As an account holder, you will be redirected to the “Sign In With Your MA Login” screen to enter your MA Login username and password. Once you’re logged in, you will be redirected to the MyServices dashboard.

Login.mass.gov

As an account holder, you will be prompted to enter your email address and password. Once you’re logged in, you will be redirected to the MyServices dashboard.

Ready to log in? Visit MyServices

New Members

You can sign up for MyServices by clicking “Create an Account” on the login screen. You will be redirected to the login.mass.gov login screen and required to enter a valid email address. To verify your email, we will send you a verification code. You’ll enter that code on the login.mass.gov login screen to begin creating your profile using your first name, last name, and valid email address.

You can create a new profile whether or not you already have a MAhealthconnector or DTAConnect account. If you sign up for services from MassHealth or DTA later, you can link those accounts to MyServices by entering your complete social security number or MassHealth ID in MyServices.

Ready to sign up? Visit MyServices.

MyServices Dashboard

At the MyServices dashboard, you can find important information and next steps related to your benefits. If you are a member, you can get more information about your account using the dashboard tabs:   

  • My Info
    • Here you can review your contact information such as your full name, date of birth, home and mailing addresses, primary phone numbers, email address, and preferred language. 
  • My Benefits
    • This tab gives you information about what program(s) you are eligible for, the status of your MassHealth health plan enrollment, and details of your plan type.  
  • My Documents
    • Did you recently send a document to MassHealth? Find out here whether we received it, when we received it, or whether we are still reviewing it.
  • My Notices
    • Here you can find all the eligibility notices MassHealth has sent you.
Screenshot of MyServices dashboard

Contact   for How MyServices works

Phone

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter services are available.

Date published: September 27, 2023

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