Answers to frequently asked questions about using MassTaxConnect.
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- This page, MassTaxConnect Frequently Asked Questions, is offered by
- Massachusetts Department of Revenue
Manual MassTaxConnect Frequently Asked Questions
| Organization: | Massachusetts Department of Revenue |
|---|---|
| Date published: | July 31, 2020 |
| Last updated: | April 19, 2022 |
About MassTaxConnect
MassTaxConnect is an online application for filing and paying most taxes in Massachusetts, and interacting with DOR.
Fillable forms are no longer available. However, full-year resident taxpayers who have previously filed a Massachusetts return are eligible to file an income tax return on MassTaxConnect for free.
The following is a compilation of frequently asked questions about different aspects of MassTaxConnect. For additional help, please view our MassTaxConnect Video Tutorials.
Table of Contents
- General information
- Login, username and password assistance
- Individuals & Businesses: Update your name or address with DOR
- Closing Your Massachusetts Business Registration
- Form W-2 Responsibilities for Employers
- Filing returns
- Annual certification of entity tax status
- Bulk filing
- Certificate of good standing
- Appeal requests
- Cigarette, tobacco and vaping excise
- Estate taxes
- Health insurance responsibility disclosure (HIRD)
- Marijuana retail taxes
- Paid family medical leave (PFML)
- Payments
- Room occupancy excise
- Registration - personal income taxpayers
- Registration - business taxpayers
- Security
- Small business energy exemption
- Third party access