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Manual MassTaxConnect Frequently Asked Questions

Answers to frequently asked questions about using MassTaxConnect.

Organization: Massachusetts Department of Revenue
Date published: July 31, 2020
Last updated: March 22, 2021

About MassTaxConnect

MassTaxConnect is an online application for filing and paying most taxes in Massachusetts, and interacting with DOR.

Personal income tax returns cannot be filed through MassTaxConnect. For more information, visit Explore filing options for Massachusetts personal income tax returns.

The following is a compilation of frequently asked questions about different aspects of MassTaxConnect. For additional help, please view our MassTaxConnect Video Tutorials.