The Early Indicators Project (EIP) used multiple methods to gather qualitative and quantitative data from various sources: focus groups, surveys, MassHealth enrollment data, the MassHealth Customer Service Team (CST), the One Care Ombudsman (OCO), Serving the Health Insurance Needs of Everyone (SHINE), and the One Care plans.
The EIP project was completed in May 2015. Final reports and other resources from the project are available below.
EIP Survey Reports
Additional Resources for
Open PDF file, 2.13 MB, for
One Care EIP Survey 2 Report
(PDF 2.13 MB)
Open PDF file, 192.04 KB, for
One Care EIP Survey 2
(PDF 192.04 KB)
Open DOC file, 311 KB, for
One Care EIP Survey 2
(DOC 311 KB)
Open PDF file, 934.8 KB, for
One Care EIP Survey 1 Report
(PDF 934.8 KB)