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Change the email address in a MyMassGov account

Follow these steps to log in to MyMassGov and change your email address.

Table of Contents

  1. Log in at MyMassGov
  2. Once you're logged in, click on the down arrow next to your user profile icon
  3. Click on ‘Account settings’ 
  4. On the right-hand side of the ‘Account settings’ page, click the Edit button next to your email address 
  5. Enter the new email address you’re updating your account with 
  6. Click 'SEND VERIFICATION CODE'
    • The Commonwealth of Massachusetts will send an email with a code to the new address  
  7. Enter the code you received in your email into the ‘Verification code’ field 
  8. Click 'VERIFY' 
    • You'll be brought back to the account settings screen, where you’ll see a success message confirming the change 
    • You’ll also receive an email message from the Commonwealth of Massachusetts, confirming that your email address recently changed  

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