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Department of Transitional Assistance (DTA)

The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one in six residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities.

New Work Rules for Some SNAP Clients

Did DTA send you a letter about new SNAP work rules? Learn more here. 

Key Information About DTA

White man in a wheelchair in the library, talking with a Hispanic woman.
Asian and Indian men talking at a table. White man in a wheelchair in a library talking to a Hispanic woman.
DTA Pathways to Work (employment & training) 
Picture of different fruits and vegetables.
SNAP Benefits (formerly food stamps) 
Parent holds white child's hand
Economic Assistance (cash benefits, TAFDC/EAEDC) 
SUN Bucks Logo with pictures of fresh healthy foods, a young girl eating, and a young girl smelling fruit with an older woman
Massachusetts SUN Bucks Program 
Female Black farmer holding a basket of fresh produce at a farm stand
Healthy Incentives Program (HIP) 

Contact Us

DTA logo

Online

DTA office phone directory 
Download the DTA Connect Mobile App 
DTA Connect website 

Phone

DTA Assistance Line (877) 382-2363

The DTA Assistance Line is open from 8:15 A.M. to 4:45 P.M.

Fax

DTA Document Processing Center (617) 887-8765

Who We Serve

The Department of Transitional Assistance provides benefits to 1 out of every 6 people in Massachusetts. Those served by the Department include children, older adults, and people with disabilities. Many of those who receive benefits from the Department work.

What would you like to do?

Apply for Benefits  Common Forms & Documents   Data and Research  Frequently Asked Questions (FAQs)  DTA Public Records  Other Help for Residents  EBT Card Information 

Featured Topics

How to connect with DTA 

Getting in touch with DTA by phone, online, or in the community.

Learn More  about How to connect with DTA 

DTA Services 

In addition to food and cash benefits, DTA offers other services to help you meet your basic needs and achieve economic mobility.

Learn More  about DTA Services 

Using Your EBT Card 

Learn about different ways to use your EBT card.

Learn More  about Using Your EBT Card 

Recent news & announcements

Press Release

Healey-Driscoll Administration Offers Child Nutrition Programs This Summer 

6/26/2025 Department of Transitional Assistance

SUN Bucks returns for a second year; Hundreds of Summer Eats sites available for kids across the state

Press Release

Massachusetts Department of Transitional Assistance’s New Bedford Office Moves to New Accessible Location 

6/17/2025 Department of Transitional Assistance

The relocated New Bedford office sits along public transit routes and has ample on-street parking

See all news and announcements   for the Department of Transitional Assistance > Organization Sections > Content

Upcoming Events

No upcoming events scheduled
See past events

Locations

Location Details

Work at DTA

Explore career opportunities and learn more about what it's like to work at DTA! 

Department of Transitional Assistance information

Image credits:  Shutterstock

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