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Department of Transitional Assistance (DTA)

The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one in seven residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities.

State-funded Extra SNAP Available April - June 2023

State extra SNAP provides an offramp to federal COVID SNAP

Visit Mass.gov/ExtraCOVIDSNAP to learn about the state-funded extra SNAP benefits, how you can get the most out of your SNAP, and find other resources available.

Reminder: Unused SNAP benefits roll over each month. Change the PIN on your EBT card regularly to protect your benefits. Never provide your personal information, EBT card number, or PIN to unidentified callers or in a link provided via text or email.

Outreach materials in 16 languages

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Key Information about DTA

Contact Us


DTA Assistance Line (877) 382-2363

The DTA Assistance Line is open from 8:15 A.M. to 4:45 P.M.


DTA Document Processing Center (617) 887-8765
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Who we serve

The Department of Transitional Assistance provides benefits to 1 out of every 7 people in Massachusetts. Those served by the Department include children, older adults, and people with disabilities. Many of those who receive benefits from the Department work.


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