Unemployment Insurance (UI) Online

Access your UI Online account as a claimant, employer, or third party administrator (TPA) by using the links below.

Claimants, employers, and third party administrators (TPAs) can log in to their UI Online accounts to file claims, access the Claimant Inbox, report wages, view correspondence, and more. UI Online is available daily from 6 a.m. to 10 p.m.

Contact Information


Boston Walk-In Center
Charles F. Hurley Building, 19 Staniford St., Boston, MA 02114


TeleClaim Center (617) 626-6800

From any area code, Monday-Friday 8:30 a.m.–4:30 p.m.

TeleClaim Center (877) 626-6800

From area codes 351, 413, 508, 774, or 978, Monday-Friday 8:30 a.m.–4:30 p.m.

Voice Relay 711

Monday-Friday 8:30 a.m.–4:30 p.m.

TeleCert Line (617) 626-6338

To request weekly benefits, daily 6 a.m.–10 p.m.

Revenue Service Information Line (617) 626-5075

Monday-Friday 8:30 a.m.–4:30 p.m.


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