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Top tasks for Unemployment Insurance (UI) Online
All other tasks for Unemployment Insurance (UI) Online
Contact Information
Address
Phone
Monday-Friday 8:30 a.m.–4:30 p.m.
Monday-Friday 8:30 a.m.–4:30 p.m.
To request weekly benefits, daily 6 a.m.–10 p.m.
Employer Customer Service Line
Call Department of Unemployment Assistance, Employer Customer Service Line at (617) 626-5075
Monday-Friday 8:30 a.m.–4:30 p.m.
Online
To access UI Online from a computer:
Log in as a claimant
For questions about your claim:
Schedule a callback from the TeleClaim Center
Related Services
Additional Resources for Unemployment Insurance (UI) Online
Open PDF file, 2.5 MB, for
TPA UI Online User Guide
(PDF 2.5 MB)