Set up a MyMassGov account

Learn how to log in or create a MyMassGov personal or business account.

What you need to know before logging in or creating an account

• The login process is the same for both types of accounts. Personal accounts are labeled in a blue banner at the top of the log in page. Business accounts are labeled in green.

• If you need to use MyMassGov both personally and for business, you must create two separate types of accounts

• To keep your information and benefits secure, accounts cannot be shared

If you already have a MyMassGov account

If you've already created a MyMassGov account for another site, use that same login.

1. Go to MyMassGov 
2. Enter your email and password at the login screen
3. We recommend using your personal email address for a personal account and the email you use for work for a business account.
4. Select ‘Login’

Creating a new MyMassGov account

1. Go to MyMassGov
2. Click ‘Create an account’
3. Enter your email address
4. Click ‘Send verification code’
5. You will receive an email with a one-time verification code** 
6. Enter or copy the code in the ‘VERIFY CODE’ box.           
   
   **Each code is good for 5 minutes. If you wait longer than 5 minutes to enter the code, it will not work, and you will need to select ‘Get a new code’ again to get and enter a new code.
7. Click ‘Verify’
8. Enter your first name and last name
9. Enter a password that meets all of these requirements:
   1. Must be between 8 and 64 characters
   2. Must meet at least three of the following requirements:
      1. Contain a special character (e.g., @ # $ % ^ & *)
      2. Contain a number
      3. Contain an uppercase character
      4. Contain a lowercase character 

  9.  Confirm your password by re-entering it

10.   Click 'CREATE AN ACCOUNT’ 

Multifactor authentication (MFA)

When you're setting up your account, you'll be asked to choose how you'd like to receive a multifactor authentication (MFA) code. Multifactor authentication is a secure method of verifying whether a user attempting to log in with an email address and password is, in fact, the owner of the account. Codes can be sent to an authentication app on your smartphone, texted to you, or sent by phone call.  When you log in, you may be asked to provide this code in addition to your email and password, to ensure that only someone with your phone can log into your account. Read more about setting up MFA.