All people have a right to be protected from environmental hazards and to live in and enjoy a clean and healthful environment.
- This page, Environmental Justice at DPU, is offered by
- Consumer Division
- Department of Public Utilities
- Electric Power Division
- Gas Division
- Pipeline Safety Division
- Transportation Network Company Division
- Transportation Oversight Division
Environmental Justice at DPU
Environmental justice strategy
Public involvement plan (PIP)
The Department values meaningful community engagement on key proceedings, actions, and services and is using different tools to enhance community outreach and encourage public participation. The Public Involvement Plan (PIP) provides a framework for effective public engagement and meaningful public input and strives to eliminate barriers for limited English proficiency (“LEP”) persons and those with disabilities.
December 19, 2024 - DPU Public Involvement Plan – English | Español |Português | 简体中文 | 繁體中文 | Kreyòl ayisyen | Tiếng Việt | Kriolu di Cabo Verde
Language access
The Language Access Plan (LAP) outlines the practices the Department will follow to ensure that people with limited English proficiency (LEP) can meaningfully access and participate in programs, services, and activities through translated materials and interpretation.
- DPU Language Access Plan - English | Español |Português, Portugal | 简体中文 | 繁體中文 | Kriolu di Cabo Verde | Tiếng Việt | Kreyòl ayisyen
- Response to comments received on EEA and DPU Language Access Plans - English | Cape Verdean Creole | Portuguese | Simplified Chinese | Haitian Creole | Spanish | Traditional Chinese | Vietnamese
DPU outreach and tiering policy (D.P.U. 21-50-A)
Information about the DPU’s inquiry to examine procedural enhancements to public notice requirements to increase public awareness of and participation in DPU proceedings.
Grid modernization and environmental justice
Information about the extent to which grid modernization investments authorized by the DPU and made by the electric companies occurred in environmental justice populations.
- DPU Consumer Information
- Mass Save energy efficiency incentives
- Resources for MA utility ratepayers
- Know your rights as a utility consumer
- Get help paying your utility bill
- Understanding your utility bill
- Gas company GAF rates
- Electric company basic service rates
- File a complaint involving a gas, electric, or water company
- Find My Electric, Gas, and Water Company
- File comments or pleadings with the DPU
Online
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