How to Create an Account on DTA Connect
Video: How to Create an Account on the DTA Connect Mobile App
Skip this video How to Create an Account on the DTA Connect Mobile App.Video: How to Create an Account on DTAConnect.com
Skip this video How to Create an Account on DTAConnect.com.Step 1:
Go to DTAConnect.com, or open the DTA Connect mobile app and press “Log In.”
Step 2:
If you have an existing account on DTA Connect, enter your email and password, then press “Log In.”
If you do not have an existing account on DTA Connect, press “Create An Account.”
Step 3:
Press “Continue” to allow MyMassGov to share your information across state agencies.
Step 4:
Enter your e-mail address, then press “Send Verification Code.”
Enter the verification code you received at your e-mail address, then press “Verify.”
Step 5:
Enter your first and last name, then press “Continue.”
Step 6:
Enter a secure password following the rules on the screen. Enter it again under “Confirm New Password,” then press “Create Account.”
Step 7:
You will see a pop-up that says "Create Your Online Account Registration Successful."
Step 8:
Log in to your new account with your e-mail and password.
Step 9:
To connect your account to your active case, press "Connect to my DTA info."
Step 10:
Enter your first and last name, your date of birth, and your DTA Agency ID or your EBT Card number. Then press "Connect."
Outreach materials
Flyer is in 6 languages: English, Spanish, Vietnamese, Portuguese, Haitian Creole and Chinese Simplified
Additional Resources
How to Upload Verifications using DTAConnect Website and Mobile App
Video: How to Upload Verifications Using DTAConnect Webiste
Skip this video How to Upload Verifications Using DTAConnect Webiste.Video: How to Upload Video Using DTAConnect Mobile App
Skip this video How to Upload Video Using DTAConnect Mobile App.How to Upload Verifications to DTAConnect Website and Mobile App
Step 1
Website: Go to www.DTAConnect.com and press “Log In”.
Mobile: Open the DTA Connect mobile app and press “Log In”.
Step 2
Website: Enter your email address and password, then press “LOG IN”.
Mobile: Enter your email and password, then press “Log In.”
Step 3
Website: Press the “Documents” tab at the top of your homepage.
Mobile: Press “Upload”.
Step 4
Website: Press “Send a document to DTA”.
Mobile: Press “Confirm”.
Step 5
Website: Read the instructions, then press “Continue to Step 2”.
Mobile: Select the item you would like to upload. Example: Verification Document.
Step 6
Website: You will receive a pop-up message that requires you to select what kind of document you are sending. Choose a document, then press “Continue to Step 3”.
Mobile: Press “Person”.
Step 7
Website: You will see a pop-up message that will require you to select who the document is about, then press “Continue to Step 4”.
Mobile: Confirm the correct household member is selected.
Step 8
Website: You will see a pop-up message that tells you to “Choose a file to send”.
Mobile: Press the camera icon.
You have 2 options:
Option 1: Press “Take a Photo”, or
Option 2: Press “Photo Library” if you already have a picture of the verification on your phone.
Step 9
Website: After you attach your first document, you have two options:
Option 1: “Add another file” or
Option 2: “Send to DTA”.
Mobile: You will see a preview of the picture of your verification.
Press the camera icon if you need to take a picture of another verification or select another picture that is already on your phone.
Press “Submit”.
Step 10
Website: Press “Send to DTA” when you are ready to submit all your documents.
Mobile: Press “Confirm” when you are ready to upload all of your verifications.
Step 11
Website: You will receive a pop message indicating “Thank you for using DTA Connect to upload your document”.
Mobile: You will see a pop-up message that says, “Upload “Complete”.
Additional Resources
| Last updated: | February 23, 2023 |
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