Skip to main content

MDAR's Language Access Services

MDAR is committed to providing the services needed for all individuals to participate in our programs, including language services. Learn more about how access MDAR's language services below:

If you have difficulty understanding English, free language assistance is available upon request: Please email Olivia.Palmer@Mass.gov. If you have a disability, free aids and services are available upon request: Please email Gabriella.Knight@mass.gov.

Español (Spanish)

Si tiene dificultades para comprender el inglés, puede solicitar asistencia lingüística gratuita: envíe un correo electrónico a Olivia.Palmer@Mass.gov.. Si tiene una discapacidad, puede solicitar ayudas y servicios gratuitos: envíe un correo electrónico a Gabriella.Knight@mass.gov.

Português (Portuguese)

Se tiver dificuldade em compreender inglês, está disponível assistência linguística gratuita mediante pedido: Por favor, envie um e-mail para Olivia.Palmer@Mass.gov. Se for portador de uma deficiência, estão disponíveis ajudas e serviços gratuitos mediante pedido: Por favor, envie um e-mail para Gabriella.Knight@mass.gov.

中国（简体中文）Chinese (Simplified)

如果您无法理解英语，可申请免费语言协助：请发送电子邮件至Olivia.Palmer@Mass.gov。如果您身有残疾，可申请免费辅助和服务：请发送电子邮件至Gabriella.Knight@mass.gov。

Ayisyen (franse kreyòl) (Haitian Creole)

Si w gen difikilte pou w konprann angle, gen asistans gratis nan lang ki disponib sou demann: Tanpri imèl Olivia.Palmer@Mass.gov. Si w gen yon andikap, èd ak sèvis gratis disponib sou demann: Tanpri imèl Gabriella.Knight@mass.gov.

Việt (Vietnamese)

Nếu bạn gặp khó khăn trong việc hiểu tiếng Anh, bạn có thể sử dụng sự hỗ trợ ngôn ngữ miễn phí theo yêu cầu: Vui lòng gửi email đến Olivia.Palmer@Mass.gov. Nếu bạn có khuyết tật, bạn có thể sử dụng dịch vụ và hỗ trợ miễn phí theo yêu cầu: Vui lòng gửi email đến Gabriella.Knight@mass.gov. 

Skip table of contents

Table of Contents

You skipped the table of contents section.
Instructions to translate the Mass.gov webpage.

Translation and Interpretation Requests

MDAR can provide translations of public documents, as well as interpretation services for public meetings (in-person or virtual) upon request. Requests can be submitted in the following ways: 

MDAR keeps a running list of department materials that have been previously translated. 

MDAR Language Access Plan

In an effort to increase language access across the department, MDAR released a Language Access Plan (“LAP”) February 2025.

The LAP strives to eliminate barriers for Limited English Proficient (“LEP”) persons to access existing language services and ensure that all staff can assist LEP constituents in accessing those resources. The LAP centralizes language access materials for staff and outlines the regular trainings for new hires.  

View the Language Access Plan here. 

If you have any feedback or questions, you can fill out this feedback form or reach out to MDAR.EJ@Mass.gov

View MDAR's Language Access Plan

02/2025 Language Access Webinar

In February 2025, MDAR’s Environmental Justice (EJ) Team hosted a webinar to share more about the language access services available to our non-English speaking constituents. 

The EJ team reviewed in detail…  

  • How to request translation of an MDAR document,  
  • How to request interpretation for a phone call, meeting, or event,  
  • Various pre-translated material publicly available; and  
  • How to use MDAR’s virtual translation technology.  

View recordings of the webinar:

View the presentation Slides: 

If you have any questions about the webinar, or any of our language access efforts, please contact MDAR’s Language Access Coordinator: Olivia.Palmer@Mass.gov    

MDAR's Spanish Language Course

n 2024 and 2025, MDAR contracted with Language Connections, a translation and interpretation service provider based in Boston, Massachusetts, to design and hold a virtual Spanish Training Course for Farmers’ Market Managers and vendors. 

To encourage continued learning and provide this information to others interested in learning Spanish basics for a Farmers’ Market environment, we have posted the developed materials to a webpage:

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.
Feedback