MDAR's Language Access Services

MDAR is committed to providing the services needed for all individuals to participate in our programs, including language services. Learn more about how access MDAR's language services below:

If you have difficulty understanding English, free language assistance is available upon request: Please email Olivia.Palmer@Mass.gov

Español (Spanish): Si tiene dificultades para comprender el inglés, puede solicitar asistencia lingüística gratuita: envíe un correo electrónico a Olivia.Palmer@Mass.gov.

Português (Portuguese): Se tiver dificuldade em compreender inglês, está disponível assistência linguística gratuita mediante pedido: Por favor, envie um e-mail para Olivia.Palmer@Mass.gov

中国(简体中文)(Simplified Chinese): 如果您无法理解英语,可申请免费语言协助:请发送电子邮件至Olivia.Palmer@Mass.gov.

繁體中文 (Traditional Chinese): 如您對英文理解有困難,我們可依據您的要求提供免費語言支援服務。請電郵至Olivia.Palmer@Mass.gov.

Việt (Vietnamese): Nếu bạn gặp khó khăn trong việc hiểu tiếng Anh, bạn có thể sử dụng sự hỗ trợ ngôn ngữ miễn phí theo yêu cầu: Vui lòng gửi email đến Olivia.Palmer@Mass.gov.

Ayisyen (franse kreyòl) (Haitian Creole): Si w gen difikilte pou w konprann angle, gen asistans gratis nan lang ki disponib sou demann: Tanpri imèl Olivia.Palmer@Mass.gov

Kriolu di Cabo Verde (Cape Verdean Creole): Si bu teni algun prublema na intendi Ingles, fika avontadi y pidi ajuda ku lingua ki sta disponivel di grása, basta bu fazi pididu: Pur favor, manda e-mail pa Olivia.Palmer@Mass.gov.

Français (French): Si vous rencontrez des difficultés à comprendre l'anglais, une assistance linguistique gratuite est disponible sur demande. Veuillez envoyer un e-mail à Olivia.Palmer@Mass.gov.

Soomaali (Somali): Hadda dhibaato ka qabto fahanka Ingiriiska, caawinta luuqadda oo bilaash ah ayaad codsi ku heli kartaa: Fadlan iimayl u dir Olivia.Palmer@Mass.gov.

Lus Hmoob (Hmong): Yog koj tsis tshua tau taub Lus Askiv, muaj kev pab txhais lus pub dawb rau koj yog tias koj thov: Thov xa email rau: Olivia.Palmer@Mass.gov.

ភាសាខ្មែរ (Khmer): ប្រសិនបើអ្នកពិបាកយល់ភាសាអង់គ្លេស ជំនួយភាសាឥតគិតថ្លៃមានតាមការស្នើសុំ៖ សូមផ្ញើអ៊ីមែលទៅ Olivia.Palmer@Mass.gov.

Русский (Russian): Если у вас возникли трудности с пониманием английского языка, бесплатная помощь переводчика предоставляется по запросу: напишите по адресу Olivia.Palmer@Mass.gov.

Table of Contents

Instructions to translate the Mass.gov webpage.

Translation and Interpretation Requests

MDAR can provide translations of public documents, as well as interpretation services for public meetings (in-person or virtual) upon request. Requests can be submitted in the following ways: 

MDAR keeps a running list of department materials that have been previously translated

MDAR Language Access Plan

In an effort to increase language access across the department, MDAR released a Language Access Plan (“LAP”) February 2025.

The LAP strives to eliminate barriers for Limited English Proficient (“LEP”) persons to access existing language services and ensure that all staff can assist LEP constituents in accessing those resources. The LAP centralizes language access materials for staff and outlines the regular trainings for new hires.  

If you have any feedback or questions, you can fill out this feedback form or reach out to MDAR.EJ@Mass.gov

02/2025 Language Access Webinar

In February 2025, MDAR’s Environmental Justice (EJ) Team hosted a webinar to share more about the language access services available to our non-English speaking constituents. 

The EJ team reviewed in detail…  

  • How to request translation of an MDAR document,  
  • How to request interpretation for a phone call, meeting, or event,  
  • Various pre-translated material publicly available; and  
  • How to use MDAR’s virtual translation technology.  

If you have any questions about the webinar, or any of our language access efforts, please contact MDAR’s Language Access Coordinator: Olivia.Palmer@Mass.gov    

MDAR's Spanish Language Course

In 2024 and 2025, MDAR contracted with Language Connections, a translation and interpretation service provider based in Boston, Massachusetts, to design and hold a virtual Spanish Training Course for Farmers’ Market Managers and vendors. 

To encourage continued learning and provide this information to others interested in learning Spanish basics for a Farmers’ Market environment, we have posted the developed materials to a webpage:

Looking for Accessibility Services?

Español (Spanish): Si tiene una discapacidad, puede solicitar ayudas y servicios gratuitos: envíe un correo electrónico a Gabriella.Knight@mass.gov o llame al (857)-268-0629. 

Português (Portuguese): Se for portador de uma deficiência, estão disponíveis ajudas e serviços gratuitos mediante pedido: Por favor, envie um e-mail para Gabriella.Knight@mass.gov ou ligue para (857)-268-0629.

中国(简体中文)Chinese (Simplified): 如果您身有残疾,可申请免费辅助和服务:请发送电子邮件至Gabriella.Knight@mass.gov或致电(857)-268-0629。

繁體中文 (Traditional Chinese): 如您為殘疾人士,我們可依據需求提供免費輔助工具與相關服務。請電郵至 Gabriella.Knight@mass.gov ,或致電(857)-268-0629。

Ayisyen (franse kreyòl) (Haitian Creole): Si w gen yon andikap, èd ak sèvis gratis disponib sou demann: Tanpri imèl Gabriella.Knight@mass.gov oswa rele (857)-268-0629.

Kriolu di Cabo Verde (Cape Verdean Creole): Si bu ten difisénsia, ten ajuda disponivel di grása, basta bu fazi pididu: Pur favor, manda e-mail pa Gabriella.Knight@mass.gov ó txoma pa (857)-268-0629.

Việt (Vietnamese): Nếu bạn có khuyết tật, bạn có thể sử dụng dịch vụ và hỗ trợ miễn phí theo yêu cầu: Vui lòng gửi email đến Gabriella.Knight@mass.gov hoặc gọi số (857)-268-0629.

Français (French): Si vous avez un handicap, des aides et des services gratuits sont disponibles sur demande. Veuillez envoyer un e-mail à Gabriella.Knight@mass.gov ou appeler le (857)-268-0629.

Soomaali (Somali): Haddaa laxaad la’aan leedaahay, caawinaad iyo adeegyo bilaash ayaa sidoo kale codsi ku heli kartaa: Fadlan iimayl u dir Gabriella.Knight@mass.gov ama soo wac (857)-268-0629.

Lus Hmoob (Hmong): Yog tias koj xiam oob khab, muaj kev pab pub dawb rau koj yog tias koj thov: Thov xa email rau: Gabriella.Knight@mass.gov los yog hu (857)-268-0629.

ភាសាខ្មែរ (Khmer): ប្រសិនបើអ្នកមានពិការភាព ជំនួយនិងសេវាកម្មឥតគិតថ្លៃអាចរកបានតាមការស្នើសុំ៖ សូមផ្ញើអ៊ីមែល Gabriella.Knight@mass.gov ឬទូរស័ព្ទទៅលេខ (857)-268-0629។

Русский (Russian): Если у вас есть инвалидность, бесплатные вспомогательные средства и услуги предоставляются по запросу: напишите по адресу Gabriella.Knight@mass.gov или позвоните по номеру телефона (857)-268-0629. 

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