What to do if you’ve become unemployed in Massachusetts, Mass. Department of Unemployment Assistance
Explains what you need to do and when, including information about special COVID programs.
MGL c.151A Employment and training.
MGL c. 149 § 52C Personnel records; review by employee; corrections; penalty. Access to employee personnel file for unemployment insurance purposes: often the documents of most value are the employee’s attendance records, evaluations and warnings and other records, of disciplinary action or of any reasons the employer has given for termination.
MGL c.152 § 36B Effect on worker's compensation eligibility.
Selected case law
Cape Cod Collaborative v. Director of the Department of Unemployment Insurance, 91 Mass. App.Ct. 436 (2017)
Excellent summary of the principles of judicial review that apply to unemployment insurance cases.
Crane v. Commissioner of the Department of Employment and Training, 414 Mass. 658 (1993)
Employee bears burden of proof that he left for good cause attributable to employer.
DiGiulio v. Director of Dept. of Unemployment Assistance, 94 Mass. App. Ct. 292 (2018)
Under MGL c. 151A, § 25 (e), a claimant is not eligible to collect unemployment where their reason for leaving their job was to accompany a spouse who had been relocated.
New England Wooden Ware Corp. v. Commissioner of the Department of Employment and Training, 61 Mass. App Ct. 532 (2004)
Attendance policy must be precise in language and uniformly enforced.
Still v. Commissioner of the Department of Employment and Training, 423 Mass. 805 (1996)
The term "knowing violation" implies some degree of intent and mitigating circumstances alone will not negate a showing of intent or thereby excuse a "knowing violation."
Torres v. Director of the Division of Employment Security, 387 Mass. 776 (1982)
“The Unemployment Insurance statute presumes eligibility unless the circumstances of a worker’s separation from employment fall within a particular statutory disqualification.”
Tri-County Youth Programs, Inc. v. Acting Deputy Director of the Division of Employment and Training, 54 Mass. App. Ct. 405 (2002)
Discrimination and sexual harassment. The Appeals Court held that (1) the “claimant resigned for good cause due to sexual harassment, and (2) fact that claimant's sexual assault was a foreseeable risk of her job at residential facility for emotionally troubled youth did not preclude claimant from receiving unemployment benefits after she resigned, alleging sexual harassment.”
Apply for unemployment benefits, Dept. of Unemployment Assistance
You should apply for unemployment benefits during your first week of total or partial unemployment. Most claims are processed within 21-28 days after filing. It may take longer if there is an issue with your claim.
Board of Review decisions, Board of Review
The Board decides unemployment appeals from hearings conducted by the Department of Unemployment Assistance. Site provides selected opinions only. "The Board of Review decisions available on this website have been selected for posting because, in the Board’s opinion, they contain significant issues, create new precedent, or may provide useful guidance to parties and their representatives."
DUA adjudication handbook, 2020 ed. Mass. Legal Services
Online version of book covers eligibility and determinations in great detail.
Employer responsibilities during the unemployment claims process, Mass. Dept. of Unemployment Assistance.
When an employee is separated from work, there are several steps the employer and employee must participate in to ensure that eligibility is determined accurately. As an employer, learn about what you can do to promote an effective claims process.
A guide to benefits and employment services for claimants, Mass. Dept. of Workforce Development, January 2018
Includes an overview of your rights and responsibilities, help in finding a job, how benefits are determined, contact information and more.
Has the DUA asked you to return money they paid you?, MassLegalHelp, 2020.
If the DUA says that you were overpaid, you can challenge DUA's decision, or the amount of the overpayment. Even if you agree that you were overpaid, you may not have to pay it back if you meet certain conditions.
How to appeal your unemployment benefits denial to the court, Mass. Legal Services.
Explains how to appeal a final decision of the Board of Review. Appendix M includes a sample complaint for judicial review.
Learn about tax treatment of unemployment compensation, Mass. Dept. of Revenue
Find out how unemployment compensation is treated for tax purposes in Massachusetts.
Massachusetts JobQuest, Executive Office of Workforce Development
A free online service of the state to help you search for and find a job.
The need to leave work: your rights as a domestic violence survivor, Mass. Legal Help, April 2020. Brief analysis of unemployment eligibility when domestic violence forces you to leave your job.
Report unemployment benefits fraud, Mass. Department of Unemployment Assistance
If you believe someone is using your identity to falsely claim unemployment benefits, learn how to report the fraud and what to do to protect yourself.
Unemployment advocacy guide, Mass. Law Reform Institute, 2020
Online version of the well-respected book, covers eligibility, receiving benefits, the appeals process, sample forms and more. Free downloadable PDF version of this book is available as well as a free ebook.
Unemployment insurance for employers, Mass. Dept. of Unemployment Assistance
Explains requirements, information and responsibilities for employers.
Your rights in the workplace , Nolo, 2018.
Chapter 11: Unemployment "provides information about unemployment insurance or unemployment compensation such as some specific state nuances on unemployment insurance programs run jointly by the federal government and the states. It also discusses disqualifying behavior and filing a claim." Requires free library card for access.
Labor and employment in Massachusetts, by Jeffrey Hirsch, Lexis Law Publishing, loose-leaf. Chapter 19.
Massachusetts employment Law, MCLE, 2020. Vol. 2, chapter 33.
Massachusetts practice, vol. 45 (Employment law) West Group, with supplement §§ 17.11 – 17.19.
What to do about personnel problems in Massachusetts, Business and Legal Reports, loose-leaf, under heading "unemployment compensation."
Your rights on the job, 5th ed., by Robert M. Schwartz, The Labor Guild of Boston, 2008.
|Last updated:||June 2, 2021|