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HCBS Waiver Provider Bulletins

MassHealth issues provider bulletins as needed to communicate procedures, reminders, and other information to MassHealth providers.
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Open PDF file, 173.07 KB,  HCBS Waiver Provider Bulletin 26: Provider Compliance Notifying MassHealth of any Change in Application Information within 14 Days (English, PDF 173.07 KB)

(December 2025)

Open DOCX file, 121.74 KB,  HCBS Waiver Provider Bulletin 26: Provider Compliance Notifying MassHealth of any Change in Application Information within 14 Days (English, DOCX 121.74 KB)

(December 2025)

Open PDF file, 147.42 KB,  HCBS Waiver Provider Bulletin 24: Electronic Visit Verification Registration and Compliance for Certain Waiver Services (English, PDF 147.42 KB)

Open DOCX file, 124.76 KB,  HCBS Waiver Provider Bulletin 24: Electronic Visit Verification Registration and Compliance for Certain Waiver Services (English, DOCX 124.76 KB)

Open PDF file, 197.25 KB,  HCBS Waiver Provider Bulletin 23: Guidance for Home- and Community-based Services (HCBS) Waiver Providers Related to the Expiration of the Federal Public Health Emergency (English, PDF 197.25 KB)

Open DOCX file, 41.82 KB,  HCBS Waiver Provider Bulletin 23: Guidance for Home- and Community-based Services (HCBS) Waiver Providers Related to the Expiration of the Federal Public Health Emergency (English, DOCX 41.82 KB)

Open PDF file, 131.77 KB,  HCBS Waiver Provider Bulletin 22: Updated COVID-19 Vaccine Guidance for Certain Home Care Workers (English, PDF 131.77 KB)

Open DOCX file, 58.83 KB,  HCBS Waiver Provider Bulletin 22: Updated COVID-19 Vaccine Guidance for Certain Home Care Workers (English, DOCX 58.83 KB)

Open PDF file, 160.72 KB,  HCBS Waiver Provider Bulletin 21: FY23 General Appropriations Act Home Health Aide, Homemaker, and Personal Care Rate Increases and Reporting Requirements (English, PDF 160.72 KB)

Open DOCX file, 34 KB,  HCBS Waiver Provider Bulletin 21: FY23 General Appropriations Act Home Health Aide, Homemaker, and Personal Care Rate Increases and Reporting Requirements (English, DOCX 34 KB)

Open PDF file, 219.18 KB,  HCBS Waiver Provider Bulletin 20: Enhanced Rates and Reporting Requirements for Certain Home-and Community-Based Services Related to Section 9817 of the American Rescue Plan Act (English, PDF 219.18 KB)

Open DOCX file, 42.33 KB,  HCBS Waiver Provider Bulletin 20: Enhanced Rates and Reporting Requirements for Certain Home-and Community-Based Services Related to Section 9817 of the American Rescue Plan Act (English, DOCX 42.33 KB)

Open PDF file, 135.77 KB,  HCBS Waiver Provider Bulletin 19: Spending and Reporting Requirements for Certain Home-and Community-Based Services Related to Section 9817 of the American Rescue Plan Act (English, PDF 135.77 KB)

Open DOCX file, 28.35 KB,  HCBS Waiver Provider Bulletin 19: Spending and Reporting Requirements for Certain Home-and Community-Based Services Related to Section 9817 of the American Rescue Plan Act (English, DOCX 28.35 KB)

Open PDF file, 169.9 KB,  HCBS Waiver Provider Bulletin 18: Deadline for Vaccine Requirement for Home Care Workers Extended to March 21, 2022 (English, PDF 169.9 KB)
Open DOCX file, 32.13 KB,  HCBS Waiver Provider Bulletin 18: Deadline for Vaccine Requirement for Home Care Workers Extended to March 21, 2022 (English, DOCX 32.13 KB)
Open PDF file, 246.29 KB,  HCBS Waiver Provider Bulletin 17: Updated COVID-19 Vaccine Requirements for Home Care Agency Workers (English, PDF 246.29 KB)
Open DOCX file, 45.27 KB,  HCBS Waiver Provider Bulletin 17: Updated COVID-19 Vaccine Requirements for Home Care Agency Workers (English, DOCX 45.27 KB)
Open PDF file, 312.54 KB,  HCBS Waiver Provider Bulletin 16: Extension of Rate Increases and Reporting Requirements for Certain Home-and Community-Based Services Related to Section 9817 of the American Rescue Plan Act (English, PDF 312.54 KB)
Open DOCX file, 59.23 KB,  HCBS Waiver Provider Bulletin 16: Extension of Rate Increases and Reporting Requirements for Certain Home-and Community-Based Services Related to Section 9817 of the American Rescue Plan Act (English, DOCX 59.23 KB)
Open PDF file, 140.08 KB,  HCBS Waiver Provider Bulletin 15: FY22 General Appropriations Act Home Health Aide, Homemaker and Personal Care Rate Increases and Reporting Requirements (English, PDF 140.08 KB)
Open DOCX file, 38.9 KB,  HCBS Waiver Provider Bulletin 15: FY22 General Appropriations Act Home Health Aide, Homemaker and Personal Care Rate Increases and Reporting Requirements (English, DOCX 38.9 KB)
Open PDF file, 182.97 KB,  HCBS Waiver Provider Bulletin 14: Expanded Vaccine Requirement to Include Home Care Agency Workers (English, PDF 182.97 KB)
Open DOCX file, 36.67 KB,  HCBS Waiver Provider Bulletin 14: Expanded Vaccine Requirement to Include Home Care Agency Workers (English, DOCX 36.67 KB)
Open PDF file, 112.14 KB,  HCBS Waiver Provider Bulletin 13: Additional Guidance and Requirements for Day Services throughout the Remainder of the Federal Public Health Emergency and Billing Guidance for Community-Based Day Supports (English, PDF 112.14 KB)
Open DOCX file, 31.14 KB,  HCBS Waiver Provider Bulletin 13: Additional Guidance and Requirements for Day Services throughout the Remainder of the Federal Public Health Emergency and Billing Guidance for Community-Based Day Supports (English, DOCX 31.14 KB)
Open PDF file, 283.63 KB,  HCBS Waiver Provider Bulletin 12: Rate Increases and Reporting Requirements for Certain Home-and-Community-Based Services Related to Section 9817 of the American Rescue Plan Act (English, PDF 283.63 KB)
Open DOCX file, 54.7 KB,  HCBS Waiver Provider Bulletin 12: Rate Increases and Reporting Requirements for Certain Home-and-Community-Based Services Related to Section 9817 of the American Rescue Plan Act (English, DOCX 54.7 KB)
Open PDF file, 167.54 KB,  HCBS Waiver Provider Bulletin 11: Enhanced Rates and Billing Instructions for ABI and MFP Waiver Day Services, Community-based Day Supports, Prevocational Services, and Supported Employment for Dates of Service from June 1, 2021, through June 30, 2021 (English, PDF 167.54 KB)
Open DOCX file, 35.93 KB,  HCBS Waiver Provider Bulletin 11: Enhanced Rates and Billing Instructions for ABI and MFP Waiver Day Services, Community-based Day Supports, Prevocational Services, and Supported Employment for Dates of Service from June 1, 2021, through June 30, 2021 (English, DOCX 35.93 KB)
Open PDF file, 155.73 KB,  HCBS Waiver Provider Bulletin 10: Updated Guidance for Home and Community-Based Services (HCBS) Waiver Providers Delivering Telehealth/Remote Services During the COVID-19 Public Health Emergency (English, PDF 155.73 KB)
Open DOCX file, 43.9 KB,  HCBS Waiver Provider Bulletin 10: Updated Guidance for Home and Community-Based Services (HCBS) Waiver Providers Delivering Telehealth/Remote Services During the COVID-19 Public Health Emergency (English, DOCX 43.9 KB)
Open PDF file, 135.95 KB,  HCBS Waiver Provider Bulletin 9: Additional Guidance and Requirements for Day Services During Phase IV of the Reopening Plan (English, PDF 135.95 KB)
Open DOCX file, 37.34 KB,  HCBS Waiver Provider Bulletin 9: Additional Guidance and Requirements for Day Services During Phase IV of the Reopening Plan (English, DOCX 37.34 KB)
Open DOCX file, 33.67 KB,  HCBS Waiver Provider Bulletin 8: Enhanced Rates and Billing Instructions for ABI and MFP Waiver Day Services, Community-based Day Supports, Prevocational Services, and Supported Employment for Dates of Service from December 1, 2020, through May 31, 2021 (English, DOCX 33.67 KB)
Open PDF file, 205.54 KB,  HCBS Waiver Provider Bulletin 8: Enhanced Rates and Billing Instructions for ABI and MFP Waiver Day Services, Community-based Day Supports, Prevocational Services, and Supported Employment for Dates of Service from December 1, 2020, through May 31, 2021 (English, PDF 205.54 KB)
Open PDF file, 157.54 KB,  HCBS Waiver Provider Bulletin 7: FY21 General Appropriations Act Home Health Aide, Homemaker and Personal Care Rate Increases and Reporting Requirements (English, PDF 157.54 KB)
Open DOCX file, 39.29 KB,  HCBS Waiver Provider Bulletin 7: FY21 General Appropriations Act Home Health Aide, Homemaker and Personal Care Rate Increases and Reporting Requirements (English, DOCX 39.29 KB)
Open PDF file, 232.99 KB,  HCBS Waiver Provider Bulletin 6: Updated Guidance for Home and Community-Based Services (HCBS) Waiver Providers Delivering Telehealth/Remote Services During the COVID-19 Public Health Emergency (English, PDF 232.99 KB)
Open DOCX file, 39.57 KB,  HCBS Waiver Provider Bulletin 6: Updated Guidance for Home and Community-Based Services (HCBS) Waiver Providers Delivering Telehealth/Remote Services During the COVID-19 Public Health Emergency (English, DOCX 39.57 KB)
Open PDF file, 142.78 KB,  HCBS Waiver Provider Bulletin 5: Additional Guidance and Requirements for Day Services During Phase III (English, PDF 142.78 KB)
Open DOCX file, 50.4 KB,  HCBS Waiver Provider Bulletin 5: Additional Guidance and Requirements for Day Services During Phase III (English, DOCX 50.4 KB)
Open PDF file, 171.91 KB,  HCBS Waiver Provider Bulletin 4: Guidance for Home and Community-Based Services (HCBS) Waiver Providers Delivering Telehealth/Remote Services During the COVID-19 Public Health Emergency (English, PDF 171.91 KB)
Open DOCX file, 54.46 KB,  HCBS Waiver Provider Bulletin 4: Guidance for Home and Community-Based Services (HCBS) Waiver Providers Delivering Telehealth/Remote Services During the COVID-19 Public Health Emergency (English, DOCX 54.46 KB)
Open PDF file, 183.7 KB,  HCBS Waiver Provider Bulletin 3: Enhanced Rates for ABI and MFP Waiver Day Services, Community-Based Day Supports, Prevocational Services, and Supported Employment During the Reopening Period and Billing Instructions for Standard Rates for Day Services (English, PDF 183.7 KB)
Open DOCX file, 44.62 KB,  HCBS Waiver Provider Bulletin 3: Enhanced Rates for ABI and MFP Waiver Day Services, Community-Based Day Supports, Prevocational Services, and Supported Employment During the Reopening Period and Billing Instructions for Standard Rates for Day Services (English, DOCX 44.62 KB)
Open PDF file, 197.81 KB,  HCBS Waiver Provider Bulletin 2: FY19 Supplemental Budget Surplus Distribution (English, PDF 197.81 KB)
Open DOCX file, 31.9 KB,  HCBS Waiver Provider Bulletin 2: FY19 Supplemental Budget Surplus Distribution (English, DOCX 31.9 KB)
Open PDF file, 194.5 KB,  HCBS Waiver Provider Bulletin 1: Provider Homemaker, Personal Care and Home Health Aide Spending Plan Reporting Requirements (English, PDF 194.5 KB)
Open DOCX file, 41.03 KB,  HCBS Waiver Provider Bulletin 1: Provider Homemaker, Personal Care and Home Health Aide Spending Plan Reporting Requirements (English, DOCX 41.03 KB)

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